Zoe Ginza

Information

[Important Notice] Caution and request regarding logins by third parties

2025/10/20

An unauthorized login by a malicious third party has been confirmed on the Mitsui Shopping Park Point Members Page.
There is a possibility that your account may be used fraudulently, so to ensure safe use of Services, we ask that you take the following measures.
For more information on this matter, please Mitsui Fudosan Retail Management Co., Ltd. Corporate Site Please check.

[Request to customers]
・Regularly check your points history
・Change password
*If you are using your login ID (email address) on other sites or apps,
Please consider making changes.
・Use a strong password (uppercase and lowercase letters, numbers, and symbols)
*Please also refer to the following for information on setting passwords.
From the Ministry of Internal Affairs and Communications' Cybersecurity for the Public website
"Setting and managing secure passwords"
https://www.soumu.go.jp/main_sosiki/cybersecurity/kokumin/security/business/staff/06/ 
(You will be redirected to an external site.)
 

Basic Policy on Customer Harassment

2024/10/22

Our company aims to operate safe, secure and attractive commercial facilities and provide our customers with comfortable spaces and Services.
In order to achieve this, we believe it is essential to protect the mental and physical health of employees working in our commercial facilities and ensure a working environment where they can work with peace of mind.
We will continue to respond sincerely to opinions and requests from customers, but as an organization, we will take a firm stance against any behavior that we determine to be customer harassment, including consulting with the police and lawyers.
 
■ Definition of customer harassment
Based on the Ministry of Health, Labor and Welfare's "Corporate Manual for Countermeasures against Customer Harassment," we have defined customer harassment as "customer requests or behavior that is inappropriate or that involves socially inappropriate behavior (abusive language, assault, threats, etc.) that harms the working environment of employees."
The main examples of customer harassment are as follows, but are not limited to these:
・Violence, abusive language, and other harassing behavior
・Excessive or unreasonable requests, or requests unrelated to the product or Services
- Demands or attacks on individual employees
・Time and location restrictions that exceed reasonable limits
・Defamation on social media or the internet
- Any other requests or behavior that are deemed inappropriate according to social standards.

お得なカード 三井ショッピングパークカードのご案内
Great value points card
Mitsui Shopping Park Card
This is a great card that allows you to earn points every time you shop. It is a very convenient card that can be used at many facilities, including Mitsui Shopping Park Urban, LaLaport, and MITSUI OUTLET PARK.
*Some facilities and stores are not included.
* Click here for a list of stores that are not eligible for Mitsui Shopping Park Urban Points
お得なカード 三井ショッピングパークカードのご案内
便利なアプリ 三井ショッピングパークアプリのご案内
More convenient and more economical!
Mitsui Shopping Park App
便利なアプリ 三井ショッピングパークアプリのご案内
When you download the app, you will receive shopping coupons exclusive to app members and the latest information on your favorite facilities. Furthermore, if you connect your point card information, you can accumulate and use points!
*Click here for a list of stores that are not eligible for the Mitsui Shopping Park app QR code
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