Various Services and facilities

We would like to introduce some other Services to you.

Coin lockers

Location: Block A 1F, at the back of the passage between VERITE and ORiental TRaffic OUTLET, Block A 2F, next to Armani Outlet, Block A 3F, in front of the P1 parking lot access

We have free coin lockers (100 yen return type).
Leave any unnecessary baggage in the lockers and enjoy shopping at your leisure.

<Size> *The size is the inner dimension.
Block A, 1F, at the back of the passage between VERITE and ORiental TRaffic OUTLET
Large (77.4cm x 34.6cm x 48.2cm) x 8
Medium size (50.5cm x 34.6cm x 42.2cm) x 12

Block A, 2F, next to Armani Outlet
Large (77.4cm x 34.6cm x 48.2cm) x 4
Small (37cm long x 34.6cm wide x 42.2cm deep) x 16 pieces

●A Block 3F P1 Parking Lot Access Passage
Small size (37cm x 34.6cm x 42.2cm) x 32 pieces

<Fee> Free (100 yen return)

Courier Services

Location: Block A, 1F mom's reform

We accept applications through "mom's reform."
*Some products may not be available.

■Delivery Services
Delivery will be made by Yamato Transport.
*Some products may not be available.

Clothing alterations and size adjustments

Location: Block A, 1F mom's reform

We accept applications through "mom's reform."

■ Adjusting the size of clothes
Please check the completion time, price, etc. at the store.

Smoking Area

About lost property

For Contact regarding lost items, please call 045-775-4446.

Tourist Bus access

If you are coming by tour bus or group, we need to arrange parking, so please make a reservation in advance.
Please apply online from the "Bus Stopover Reservation" page.

For more information, please see Bus Stop Reservations.

Wireless LAN (Wi-Fi) Services

Convenient wireless LAN (Wi-Fi) is available at MITSUI OUTLET PARK YOKOHAMA BAYSIDE.
You can enjoy comfortable information and communications in all areas of the building.
*This service may not be available depending on the signal conditions, line congestion, or device used.

■Currently available Services

  • MSP Free Wi-Fi

■ Regarding use

●You can use "MSP Free Wi-Fi" by registering your email address or social media account (Facebook, X, Weibo, d Account) on the spot.
*1 connection can be used for up to 120 minutes.

Wi-Fi is available in all areas.

AED installation locations

Location: A Block 1F South Entrance, B Block 1F Harbor Gate, C Block 2F Food Court

Please check the floor guide for the location of AEDs.

AEDs are installed in various places in the building. An AED is a medical device that delivers an electric shock to the heart when it experiences dangerous arrhythmia, such as ventricular fibrillation, to return it to a normal state.

Electric vehicle charging station

[Charged] About the Electric Vehicle Rapid Charging Services

We have installed electric vehicle chargers on the rooftop level of the PB multi-story parking garage in Block B.

To use the EV charging Services, you will need to download the "Honda Charge" app to your smartphone.
Download the smartphone app "Honda Charge" Here from.

[About EV charging Services]
You can use this service through the "Honda Charge" EV charging app, which allows you to make reservations.
■Installation location: Rooftop floor of the PB multi-story parking garage in Block B
■Installed equipment: 3 quick chargers (50kW)
■Usage hours: 9:30-22:30
■Usage Fees: Please check within the "Honda Charge" app.
■Payment Method: Credit card or electronic payment app registered with "Honda Charge"
■ Advance reservation:
With "Honda Charge," you can reserve an available parking space equipped with a charger for up to 60 minutes free of charge.
To use this service, you will need to download the "Honda Charge" app to your smartphone.
For advance reservations, if there is availability, you can make a reservation via the app starting 60 minutes before your desired charging time.

Contact regarding this Services, please contact the Honda Charge Support Center.
0120-495-035 (9:00 AM - 9:00 PM, open all year round)

Guests from overseas

Multilingual Call Center

If you need help, please Contact. A foreign language speaking operator will assist you.


■Information in English
Calls from Japan: 0120-355-231
Calls from overseas: 050-5433-9186 (+81) 50-5433-9186

■ Guidance in Chinese
Calls from Japan: 0120-355-231
Calls from overseas: 050-5433-9186 (+81) 50-5433-9186

■Information in English
Calls from Japan: 0120-355-231
Calls from overseas: 050-5433-9186(+81) 50-5433-9186

■ Guidance in Chinese
Calls from Japan: 0120-355-231
Calls from overseas: 050-5433-9186(+81) 50-5433-9186

Duty-free stores

Please check the Floor Guide for tax-free stores.
*Please see the foreign language floor guide on page 3.

Union Pay

Available at all stores.
*Some stores are excluded.

Alipay/WeChat Pay

Available at all stores.
*Some stores are excluded.

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