Announcements

• 2026/04/12

  Parking Services information for the Golden Week period

  The parking Services at MITSUI OUTLET PARK YOKOHAMA BAYSIDE during the Golden Week period are as follows:
  ● April 27th (Mon), April 28th (Tue): weekdays "subject
  ⇒Even without making a purchase All parking Two hours free
  ● April 30th (Thu), May 1st (Fri): special day"Same as Saturdays, Sundays, and public holidays Application
  ⇒Even without making a purchase P3 and P4 parking lots only 2 hours free
  ●From May 7th (Thursday) onwards
  ⇒ According to the calendar
  
  Please note that traffic congestion is expected on roads around the facility during the Golden Week period.
  Please consider using public transportation and the following Services.
  ● May 3rd (Sun/Holiday) - May 6th (Wed/Holiday): Direct service to Yokohama Station free Shuttle bus (details Here)
  ● May 3rd (Sun/Holiday) - May 6th (Wed/Holiday): Temporary parking campaign (details below) Here)
  
  We look forward to your visit.

• 2025/03/17

  Please be wary of suspicious phone calls claiming to be from our company or facilities.

  We have recently received information that suspicious phone calls have been made regarding credit cards and other matters from individuals claiming to be affiliated with our company.
  Specifically, they received phone calls saying things like, "Someone is trying to use your credit card," or "Did you use a MITSUI OUTLET PARK card?"
  Our staff and facilities will not contact you regarding credit card usage.
  If you receive such a call, please be careful not to provide your credit card number or any other personal information, and do not respond to any requests from the caller.

• 2024/12/01

  Basic Policy on Customer Harassment

  We operate commercial facilities that are safe, secure, and attractive for our customers,
  Our aim is to provide our customers with comfortable spaces and Services.
  In order to achieve this, we must protect the physical and mental health of employees working in commercial facilities,
  We believe it is essential to ensure a working environment where employees can work with peace of mind.
  We will continue to respond sincerely to customer opinions and requests in the future.
  Any actions deemed to be customer harassment will be dealt with promptly, including by consulting the police or a lawyer.
  As an organization, we will respond with a firm stance.
  　
  ■ Definition of customer harassment
   Based on the Ministry of Health, Labor and Welfare's "Customer Harassment Countermeasures Corporate Manual,"
  The definition of customer harassment is "customer requests or behavior that lacks appropriateness,
  Or it involves behavior that is socially inappropriate (abusive language, assault, threats, etc.) and harms the working environment of employees."
  The main examples of customer harassment are as follows, but are not limited to these:
  ・Violence, abusive language, and other harassing behavior
  ・Excessive or unreasonable requests, or requests unrelated to the product or Services
  - Demands or attacks on individual employees
  ・Time and location restrictions that exceed reasonable limits
  ・Defamation onsocial media or the internet
  - Any other requests or behavior that are deemed inappropriate according to social standards.

• 2025/04/24

  Stores where "Payment with App," "QR Code for Points," and "QR Code Payment" are not available, and stores where "Discount at Time of Billing" is not applicable

  At MITSUI OUTLET PARK YOKOHAMA BAYSIDE, when paying at the stores listed below, you cannot pay with the Mitsui Shopping Park app, App de Payment, or QR code payments (PayPay, Rakuten Pay, d Payment, au PAY, Merpay, QUO Card Pay, Alipay, or WeChat Pay), nor can you earn or use Mitsui Shopping Park points using point QR codes.
  In addition, there are some stores that are not eligible for the "Discount at time of billing" campaign.
  
  We apologize for any inconvenience this may cause and appreciate your understanding.
  
  [Stores where this service is not available]
  ・ Ship Dealer’s Shop
  ・Marina Salon
  
  [Stores where only payment by app is not available/Stores not eligible for discounts at the time of billing]
  ・ SEIJO ISHII
  
  [Stores where QR code payment only is not available]
  ・ ARMANI
  ・ BALLY
  ・ TOMORROWLAND
  
  *May not be available at some event stores.
  *This may change without notice. Please Contact each store for details.
  *QR Code is a registered trademark of DENSO WAVE INCORPORATED.

• 2024/08/16

  About Shops with different Mitsui Shopping Park point Services

  At MITSUI OUTLET PARK YOKOHAMA BAYSIDE, there are some stores where the Mitsui Shopping Park Point Services differs.
  For stores with different point Services, please check here.
  
  We appreciate your understanding in this matter.
  
  *Point Services may differ at some event stores.
  *This may change without notice. Please Contact each store for details.

• 2023/05/22

  Please beware of fake websites and accounts pretending to be from MITSUI OUTLET PARK

  Please be sure to check the official MITSUI OUTLET PARK account.

  Thank you for your continued patronage of MITSUI OUTLET PARK official website and official social media accounts.
  The official MITSUI OUTLET PARK website and official SNS accounts (channels) are only available at the links below.
  Please be aware that other accounts have no affiliation whatsoever with our company.
  
  If you use a fake site or enter personal information in a direct message from a fake account, there is a risk that your information may be misused.
  We ask that you please check the URL before accessing Access, or Access the site from the official facility website or social media list below, and refrain from using fake sites or accounts.
  If you have actually fallen victim to this scam, please prepare documents related to the other party you transacted with, such as the screen from the transaction, the contents of emails exchanged with the other party, the other party's information (ID, address, phone number, account number), transfer records, etc., and contact your nearest police station in advance to seek advice.
  
  Please see the link below for details.
  Please check the official MITSUI OUTLET PARK account | MITSUI OUTLET PARK (mitsui-shopping-park.com)

• 2022/11/09

  (Please note) Regarding the entrance to P3 parking lot

  There are two entrances to the P3 parking lot.
  Please enter the parking lot from the side indicated by IN in the diagram above.
  *The "X side" is not an affiliated parking lot of MITSUI OUTLET PARK YOKOHAMA BAYSIDE. Please be aware of this.

• 2022/10/23

  Regarding the suspension of distribution of floor guides

  In order to promote a paperless environment, our facility has stopped distributing paper floor guides.
  
  Regarding the floor guide,
  This website (Click here) or by scanning the QR code on information boards throughout the facility.
  You can download it, so please feel free to use it.
  
  We appreciate your understanding and cooperation.

• 2026/01/05

  [Important Notice] Introduction of two-factor authentication (one-time password)

  Thank you for using the Mitsui Shopping Park Members Page.
  As a security measure to ensure safer use of Services,
  If we detect a login from an unusual device or environment, we will implement a system that requires two-step authentication (one-time password) to verify the user's identity.
  
  ◆Introduction date: January 7, 2026 (Wednesday) 12:00
  
  ◆How to use
  1. After entering your ID and password on the login screen, if a login from an unusual device or environment is detected, a one-time password entry screen may be displayed.
  2. A one-time password will be automatically issued and sent to the email address registered on your member's page.
  3. Enter the one-time password you received to complete the login process.
  *You do not need to set your own one-time password.
  
  ◆ Frequently asked questions about two-step authentication Here Please check.
  
  ◆Notes
  • The one-time password is valid for 5 minutes. Please enter it as soon as possible after receiving the email.
  ・If you do not check the email containing the one-time password, you will not be able to log in.
  *Please check the email address you have registered on the members page in advance.
  
  
   

• 2025/10/20

  [Important Notice] Caution and request regarding logins by third parties

  We have also experienced fraudulent logins by malicious third parties impersonating other users on the Mitsui Shopping Park Points Members Page.
  There is a possibility that your account may be used fraudulently. To ensure the safe use of Services, we ask that you take the following actions.
  For further details regarding this matter, please see below. Mitsui Fudosan Retail Management Co., Ltd. Corporate Website Please check.
  
  [A request to our customers]
  • Regularly check your points history
  ・Change password
  *If you are using this on other sites or apps, please use your login ID (email address).
  Please consider making changes.
  ・Use a strong password (uppercase and lowercase letters, numbers, and symbols)
  *Please also refer to the following for information on setting your password.
  From the Ministry of Internal Affairs and Communications' Cybersecurity Site for Citizens
  "Setting and managing secure passwords"
  https://www.soumu.go.jp/main_sosiki/cybersecurity/kokumin/security/business/staff/06/ 
  (This will take you to an external website.)
  
  For frequently asked questions and Contact regarding this matter, please check the following website.
  Frequently Asked Questions / Contact Regarding Third-Party Impersonation Logins | Mitsui Fudosan Retail Management Co., Ltd.