Announcements

• 2025/03/17

  Please be wary of suspicious phone calls claiming to be from our company or facilities.

  We have recently received information that suspicious phone calls have been made regarding credit cards and other matters from individuals claiming to be affiliated with our company.
  Specifically, they received phone calls saying things like, "Someone is trying to use your credit card," or "Did you use a MITSUI OUTLET PARK card?"
  Our staff and facilities will not contact you regarding credit card usage.
  If you receive such a call, please be careful not to provide your credit card number or any other personal information, and do not respond to any requests from the caller.

• 2024/12/01

  Basic Policy on Customer Harassment

  We operate commercial facilities that are safe, secure, and attractive for our customers,
  Our aim is to provide our customers with comfortable spaces and Services.
  In order to achieve this, we must protect the physical and mental health of employees working in commercial facilities,
  We believe it is essential to ensure a working environment where employees can work with peace of mind.
  We will continue to respond sincerely to customer opinions and requests in the future.
  Any actions deemed to be customer harassment will be dealt with promptly, including by consulting the police or a lawyer.
  As an organization, we will respond with a firm stance.
  　
  ■ Definition of customer harassment
   Based on the Ministry of Health, Labor and Welfare's "Customer Harassment Countermeasures Corporate Manual,"
  The definition of customer harassment is "customer requests or behavior that lacks appropriateness,
  Or it involves behavior that is socially inappropriate (abusive language, assault, threats, etc.) and harms the working environment of employees."
  The main examples of customer harassment are as follows, but are not limited to these:
  ・Violence, abusive language, and other harassing behavior
  ・Excessive or unreasonable requests, or requests unrelated to the product or Services
  - Demands or attacks on individual employees
  ・Time and location restrictions that exceed reasonable limits
  ・Defamation onsocial media or the internet
  - Any other requests or behavior that are deemed inappropriate according to social standards.

• 2025/04/24

  Stores where "Payment with App," "QR Code for Points," and "QR Code Payment" are not available, and stores where "Discount at Time of Billing" is not applicable

  At MITSUI OUTLET PARK YOKOHAMA BAYSIDE, when paying at the stores listed below, you cannot pay with the Mitsui Shopping Park app, App de Payment, or QR code payments (PayPay, Rakuten Pay, d Payment, au PAY, Merpay, QUO Card Pay, Alipay, or WeChat Pay), nor can you earn or use Mitsui Shopping Park points using point QR codes.
  In addition, there are some stores that are not eligible for the "Discount at time of billing" campaign.
  
  We apologize for any inconvenience this may cause and appreciate your understanding.
  
  [Stores where this service is not available]
  ・ Ship Dealer’s Shop
  ・Marina Salon
  
  [Stores where only payment by app is not available/Stores not eligible for discounts at the time of billing]
  ・ SEIJO ISHII
  
  [Stores where QR code payment only is not available]
  ・ ARMANI
  ・ BALLY
  ・ TOMORROWLAND
  
  *May not be available at some event stores.
  *This may change without notice. Please Contact each store for details.
  *QR Code is a registered trademark of DENSO WAVE INCORPORATED.

• 2024/08/16

  About Shops with different Mitsui Shopping Park point Services

  At MITSUI OUTLET PARK YOKOHAMA BAYSIDE, there are some stores where the Mitsui Shopping Park Point Services differs.
  For stores with different point Services, please check here.
  
  We appreciate your understanding in this matter.
  
  *Point Services may differ at some event stores.
  *This may change without notice. Please Contact each store for details.

• 2023/05/22

  Please beware of fake websites and accounts pretending to be from MITSUI OUTLET PARK

  Please be sure to check the official MITSUI OUTLET PARK account.

  Thank you for your continued patronage of MITSUI OUTLET PARK official website and official social media accounts.
  The official MITSUI OUTLET PARK website and official SNS accounts (channels) are only available at the links below.
  Please be aware that other accounts have no affiliation whatsoever with our company.
  
  If you use a fake site or enter personal information in a direct message from a fake account, there is a risk that your information may be misused.
  We ask that you please check the URL before accessing Access, or Access the site from the official facility website or social media list below, and refrain from using fake sites or accounts.
  If you have actually fallen victim to this scam, please prepare documents related to the other party you transacted with, such as the screen from the transaction, the contents of emails exchanged with the other party, the other party's information (ID, address, phone number, account number), transfer records, etc., and contact your nearest police station in advance to seek advice.
  
  Please see the link below for details.
  Please check the official MITSUI OUTLET PARK account | MITSUI OUTLET PARK (mitsui-shopping-park.com)

• 2022/11/09

  (Please note) Regarding the entrance to P3 parking lot

  There are two entrances to the P3 parking lot.
  Please enter the parking lot from the side indicated by IN in the diagram above.
  *The "X side" is not an affiliated parking lot of MITSUI OUTLET PARK YOKOHAMA BAYSIDE. Please be aware of this.

• 2022/10/23

  Regarding the suspension of distribution of floor guides

  In order to promote a paperless environment, our facility has stopped distributing paper floor guides.
  
  Regarding the floor guide,
  This website (Click here) or by scanning the QR code on information boards throughout the facility.
  You can download it, so please feel free to use it.
  
  We appreciate your understanding and cooperation.

• 2026/01/05

  [Important Notice] Introduction of two-factor authentication (one-time password)

  日頃より三井ショッピングパーク メンバーズページをご利用いただきありがとうございます。
  この度、より安全にサービスをご利用いただくためのセキュリティ対策として、
  通常と異なる端末・環境からのログインを検知した場合には、本人確認として2段階認証（ワンタイムパスワード）を実施する仕組みを導入いたします。
  
  ◆導入日：2026年1月7日（水）12時　
  
  ◆ご利用方法
  1.    ログイン画面にID・パスワードを入力後、通常と異なる端末・環境からのログインを検知した際に、ワンタイムパスワード入力画面が表示される場合があります。
  2.    メンバーズページにご登録済みのメールアドレスにワンタイムパスワードが自動で発行・送信されます。
  3.    受信したワンタイムパスワードを入力してログイン完了となります。
  ※ワンタイムパスワードはお客様ご自身での設定は必要ございません。
  
  ◆2段階認証についてよくあるご質問はこちらをご確認ください。
  
  ◆注意事項
  ・ワンタイムパスワードの有効期限は5分間です。メール受信後速やかにご入力いただきますようお願いいたします。
  ・ワンタイムパスワード送信メールをご確認いただけない場合は、ログインできません。
  ※メンバーズページにご登録済みのメールアドレスをあらかじめご確認ください。
  
  
   

• 2025/10/20

  [Important Notice] Caution and request regarding logins by third parties

  三井ショッピングパークポイント メンバーズページにおいても、悪意のある第三者による“なりすまし”不正ログインが発生しております。
  アカウントが不正に使用される可能性がございますので、安全にサービスをご利用いただくためにも、お客さまには以下の対応をお願い申しあげます。
  本件に関する詳細は三井不動産商業マネジメント株式会社コーポレートサイト をご確認ください。
  
  【お客様へのお願い】
  ・ポイント履歴の定期的な確認
  ・パスワードの変更
  ※他サイトやアプリで流用している場合、ログインID（メールアドレス）の
  変更もご検討ください。
  ・安全性の高いパスワードの使用（英大文字小文字・数字・記号）
  ※パスワードの設定については、以下もご参考ください。
  総務省 国民のためのサイバーセキュリティサイトより
  「安全なパスワードの設定・管理」
  https://www.soumu.go.jp/main_sosiki/cybersecurity/kokumin/security/business/staff/06/ 
  （外部サイトへ遷移いたします。）
  
  本件に関するよくあるご質問やお問い合わせは、以下サイトをご確認ください。
  第三者のなりすましログインに関する よくある質問／お問い合わせ｜三井不動産商業マネジメント株式会社