Information
[Limited Time Offer] "MAISON DE SABRE" opens on the North 1F of RAYARD MIYASHITA PARK from September 6th (Sat) to October 4th (Sat)
MAISON DE SABRE, an Australian leather brand pioneering a new dimension of luxury, has opened on the North 1st floor of RAYARD MIYASHITA PARK.
[Business period] September 6th (Sat) - October 4th (Sat)
[Notice] Notice of suspension of elevator service on JR Line Shibuya Station side (September 2, 2025 - January 31, 2026)
Due to facility construction, the elevators at the south end of JR Line Shibuya Station will be unavailable from Tuesday, September 2, 2025 to Saturday, January 31, 2026.
We apologize for the inconvenience, but please use the following during this period.
・Escalator next to the main elevator
・South 1F elevator next to adidas
<<To wheelchair users visiting "BREAD,ESPRESSO&MACHIAWASE" between 8:00 and 11:00>>
Please proceed down the passage between Shibuya Yokocho's "Tokai Food Market" and "Yokohama Chinese Food Market" and speak to the security reception.
*If you arrive after 11:00, please use the elevator next to the adidas Brand Center.
BREAD,ESPRESSO&MACHIAWASE TEL: 03-6805-0830
We apologize for any inconvenience this may cause to our visitors, and we appreciate your understanding.
[PUG] Notice of business closure
The food hall "PUG" on South 3F will cease operations on Sunday, August 31, 2025.
[Contact after business hours]
PUG main phone number 03-6667-0839
About the BGM selection in the building by South3F "Face or"
The background music at RAYARD MIYASHITA PARK is selected and produced by Face Records on South 3F.
Face Records not only provides great records to its avid record collectors,
In order to provide an opportunity for people who have never touched a record before to discover its charm,
We have a full lineup of products.
Come to RAYARD MIYASHITA PARK and enjoy the fantastic lineup of records and music selected by record professionals.
[Limited Time] "RofJ BY JUMP SHOP POP UP SHOP in SHIBUYA" will be open on South 2F of RAYARD MIYASHITA PARK from July 17th (Thu) to September 28th (Sun)
JUMP SHOP's new LIFE brand, "RofJ BY JUMP SHOP POP UP SHOP in SHIBUYA", has opened on the South 2F of RAYARD MIYASHITA PARK.
[Business period] July 17th (Thursday) - October 5th (Sunday)
[Important] Members page password change request
In light of the current situation surrounding the Internet, we are asking you to reset your password to strengthen security.
[How to change your password]
① Members Page Log in
*If you have forgotten your password, please proceed from "Forgot your password?"
② Change your password
Please go to "Change Password" on the member page.
*You can also log in to the members page from the facility's website.
*When changing your password, we recommend that you avoid using the same password as for other Internet Services.
*If necessary, please also consider changing your login ID (email address).
When Mitsui Fudosan Commercial Management Co., Ltd. sends an email requesting you to change your password, the sender will be [noreply@mm.mitsui-shopping-park.com].
When you receive an email, please check the sender address.
We appreciate your understanding and cooperation so that our customers can use Services with peace of mind.
Information on tax exemption procedures
Tax-free procedures can be completed at the tax-free counter or at the cash register of each store.
The following stores have tax-free counters on the 2nd floor of South Building (Hours: 11:00-21:00)
・South1・2F adidas Brand Center
・South2F The Editorial, CLOUDY, G-SHOCK STORE, DENIS MADE IN TOKYO, uka store, KO-GU, NOSE SHOP, Wrangler,
Doraemon F's Kitchen, HARIO Lampwork Factory
・South 3F Face Records, GBL, NEW ERA
・North 3F SHIBUYA WINERY
At other duty-free stores, you can make the payment at the store.
Please be wary of suspicious phone calls claiming to be from our company or facilities.
We have recently received information that suspicious phone calls have been made regarding credit cards from individuals claiming to be affiliated with our company.
Specifically, they received phone calls saying things like, "Someone is trying to use your credit card," or "Did you use a MITSUI OUTLET PARK card?"
Our staff and facilities will not contact you regarding credit card usage.
If you receive such a call, please be careful not to provide your credit card number or any other personal information, and do not respond to any requests from the caller.
Basic Policy on Customer Harassment
Our company aims to operate safe, secure and attractive commercial facilities and provide our customers with comfortable spaces and Services.
In order to achieve this, we believe it is essential to protect the mental and physical health of employees working in our commercial facilities and ensure a working environment where they can work with peace of mind.
We will continue to respond sincerely to opinions and requests from customers, but as an organization, we will take a firm stance against any behavior that we determine to be customer harassment, including consulting with the police and lawyers.
■ Definition of customer harassment
Based on the Ministry of Health, Labor and Welfare's "Corporate Manual for Countermeasures against Customer Harassment," we have defined customer harassment as "customer requests or behavior that is inappropriate or that involves socially inappropriate behavior (abusive language, assault, threats, etc.) that harms the working environment of employees."
The main examples of customer harassment are as follows, but are not limited to these:
・Violence, abusive language, and other harassing behavior
・Excessive or unreasonable requests, or requests unrelated to the product or Services
- Demands or attacks on individual employees
・Time and location restrictions that exceed reasonable limits
・Defamation on social media or the internet
- Any other requests or behavior that are deemed inappropriate according to social standards.
[GRIT NATION] Notice of change in Hours of operation
South2F GRIT NATION will open on Saturday, August 3, 2024.
Hours of operation on Saturdays and Sundays will be until 6pm.
Thank you for your cooperation.
Regarding the "fake account" on the official MIYASHITA PARK gram contemporary
We have recently confirmed the existence of several fake accounts posing as MIYASHITA PARK's official gram contemporary account.
We ask that you understand that any accounts other than the official accounts listed below have no connection whatsoever with MIYASHITA PARK, and we ask that you exercise caution in clicking on links and stealing personal information.
■Official gram contemporary account
@miyashitapark_
*Information about campaigns and other events will be sent via DM from our official account @miyashitapark_. Please be sure to check the account name.
We apologize for any inconvenience this may cause and appreciate your understanding.

- Great value points card
Mitsui Shopping Park Card - This is a great card that allows you to earn points every time you shop. It is a very convenient card that can be used at many facilities, including Mitsui Shopping Park Urban, LaLaport, and MITSUI OUTLET PARK.
*Some facilities and stores are not included.
* Click here for a list of stores that are not eligible for Mitsui Shopping Park Urban Points


- More convenient and more economical!
Mitsui Shopping Park App -
When you download the app, you will receive shopping coupons exclusive to app members and the latest information on your favorite facilities. Furthermore, if you connect your point card information, you can accumulate and use points!
*Click here for a list of stores that are not eligible for the Mitsui Shopping Park app QR code