Multilingual Call Center

If you need help, please Contact. A foreign language speaking operator will assist you.

■Guidance in English
Calls from Japan: 0120-355-231
Calls from overseas: 03-5927-9321 (+81-3-5927-9321)

■ Guidance in Chinese
Calls from Japan: 0120-355-231
Calls from overseas: 03-5927-9320 (+81-3-5927-9320)

■Guidance in English
Calling from Japan: 0120-355-231
Calling from overseas: 03-5927-9321(+81-3-5927-9321)

■ Guidance in Chinese
Calling from Japan: 0120-355-231
Calling from overseas: 03-5927-9320(+81-3-5927-9320)

Duty-free stores

Please check the Floor Guide for tax-free stores.
*Please see the foreign language floor guide on page 3.

Union Pay

Available at all stores.
*Some stores are excluded.

Alipay/WeChat Pay

Available at all stores.
*Some stores are excluded.

Free coin lockers (100 yen coin return type)

Location: Block A 1F, at the back of the passage between VERITE and ORiental TRaffic OUTLET, Block A 2F, next to Armani Outlet, Block A 3F, in front of the P1 parking lot access

We have free coin lockers (100 yen return type).
Leave any unnecessary baggage in the lockers and enjoy shopping at your leisure.

<Size> *The size is the inner dimension.
Block A, 1F, at the back of the passage between VERITE and ORiental TRaffic OUTLET
Large (77.4cm x 34.6cm x 48.2cm) x 8
Medium size (50.5cm x 34.6cm x 42.2cm) x 12

Block A, 2F, next to Armani Outlet
Large (77.4cm x 34.6cm x 48.2cm) x 4
Small (37cm long x 34.6cm wide x 42.2cm deep) x 16 pieces

●A Block 3F P1 Parking Lot Access Passage
Small size (37cm x 34.6cm x 42.2cm) x 32 pieces

<Fee> Free (100 yen return)

Courier Services

Location: Block A, 1F mom's reform

We accept applications through "mom's reform."
*Some products may not be available.

■Delivery Services
Delivery will be made by Yamato Transport.
*Some products may not be available.

Guide to using clothing alterations and size adjustments

Location: Block A, 1F mom's reform

We accept applications through "mom's reform."

■ Adjusting the size of clothes
Please check the completion time, price, etc. at the store.

Smoking Area

Location: A Block 1F behind NICE CLAUP OUTLET, A Block 3F in front of the P1 parking lot access, C Block 1F Food Market

About lost property

For Contact regarding lost items, please call 045-775-4446.

Tourist Bus access

If you are coming by tour bus or group, we need to arrange parking, so please make a reservation in advance.
Please apply online from the "Bus Stopover Reservation" page.

For more information, please see Bus Stop Reservations.

Wireless LAN (Wi-Fi) Services

Convenient wireless LAN (Wi-Fi) is available at MITSUI OUTLET PARK YOKOHAMA BAYSIDE.
You can enjoy comfortable information and communications in all areas of the building.
*This service may not be available depending on the signal conditions, line congestion, or device used.

■Currently available Services

■ Regarding use

●You can use “MSP Free Wi-Fi” by registering your email address or SNS account (Facebook, Twitter, Weibo, d Account) on the spot.
* Each connection can be used for up to 120 minutes.

Wi-Fi is available in all areas.

AED installation locations

Location: A Block 1F South Entrance, B Block 1F Harbor Gate, C Block 2F Food Court

Please check the floor guide for the location of AEDs.

AEDs are installed in various places in the building. An AED is a medical device that delivers an electric shock to the heart when it experiences dangerous arrhythmia, such as ventricular fibrillation, to return it to a normal state.

Electric vehicle charging station