Multilingual Call Center

If you need help, please Contact. A foreign language speaking operator will assist you.

■Guidance in English
Calls from Japan: 0120-355-231
Calls from overseas: 03-5927-9321 (+81-3-5927-9321)

■ Guidance in Chinese
Calls from Japan: 0120-355-231
Calls from overseas: 03-5927-9320 (+81-3-5927-9320)

■Guidance in English
Calling from Japan: 0120-355-231
Calling from overseas: 03-5927-9321​ ​(+81-3-5927-9321)

■ Guidance in Chinese
Calling from Japan: 0120-355-231
Calling from overseas: 03-5927-9320​ ​(+81-3-5927-9320)

Duty-free stores

Please check the Floor Guide for tax-free stores.
*Please see the foreign language floor guide on page 3.

Union Pay

Available at all stores.
*Some stores are excluded.

Alipay/WeChat Pay

Available at all stores.
*Some stores are excluded.

Free coin lockers (100 yen coin return type)

Location: Block A, 2F, next to Armani Outlet, Block A, 3F, in front of the P1 parking lot access

We have free coin lockers (100 yen return type).
Leave your unnecessary baggage in the lockers and enjoy shopping at your leisure.

<Size> *Sizes are inner dimensions.
●A Block 2F, next to Armani Outlet
Large (77.4cm long x 34.6cm wide x 48.2cm deep) x 4
Small (37cm long x 34.6cm wide x 42.2cm deep) x 16 pieces

●A Block 3F P1 Parking Lot Access Passage
Small (37cm long x 34.6cm wide x 42.2cm deep) x 32 pieces

<Fee> Free (100 yen return)

Courier Services

Location: Block A, 1F mom's reform

We accept applications through "mom's reform."
*Some products may not be available.

■Delivery Services
Delivery will be made by Yamato Transport.
*Some products may not be available.

Guide to using clothing alterations and size adjustments

Location: Block A, 1F mom's reform

We accept applications through "mom's reform."

■ Adjusting the size of clothes
Please check the completion time, price, etc. at the store.

Smoking Area

Location: A Block 1F behind NICE CLAUP OUTLET, A Block 3F in front of the P1 parking lot access, C Block 1F Food Market

About lost property

For Contact regarding lost items, please call 045-775-4446.

Tourist Bus access

If you are coming by tour bus or group, we need to arrange parking, so please make a reservation in advance.
Please apply online from the "Bus Stopover Reservation" page.

For more information, please see Bus Stop Reservations.

Wireless LAN (Wi-Fi) Services

Convenient wireless LAN (Wi-Fi) is available at MITSUI OUTLET PARK YOKOHAMA BAYSIDE.
You can enjoy comfortable information and communications in all areas of the building.
*This service may not be available depending on the signal conditions, line congestion, or device used.

■Currently available Services

■ Regarding use

●You can use “MSP Free Wi-Fi” by registering your email address or SNS account (Facebook, Twitter, Weibo, d Account) on the spot.
* Each connection can be used for up to 120 minutes.

Wi-Fi is available in all areas.

AED installation locations

Location: A Block 1F South Entrance, B Block 1F Harbor Gate, C Block 2F Food Court

Please check the floor guide for the location of AEDs.

AEDs are installed in various places in the building. An AED is a medical device that delivers an electric shock to the heart when it experiences dangerous arrhythmia, such as ventricular fibrillation, to return it to a normal state.

Electric vehicle charging station