Announcements

• 2026/05/06

  [Important] Notice of Special Hours of operation

  ★ Special Hours of operation"This is an announcement.
  
  From May 6th (Wednesday, holiday) onwards, there will be no special Hours of operation during May and June.
  
  *The content displayed may be changed without prior notice.

• 2026/05/06

  [Important] Notice of special Parking fee discount fee rates

  ★ This is information regarding the "Parking Fee Services Special Rate Days" and"Applicable Dates".
  
  ① About the fee structure
  Please check the image.
  *If a weekday or Saturday falls on a public holiday, the "Sunday/Holiday Services" will apply. Please be aware of this in advance.
  
  ② Dates on which the "Special Rate Day" Parking fee discount applies
  *Please note that the double free parking time campaign does not apply on special rate days.
  Special rates will not apply during May and June, starting from Wednesday, May 6th (holiday).
  
  ■Notes regarding the use of the parking lot
  *Even within the free parking period,please complete the payment process using the "payment machine" or the "Smart Park app".
  *If payment has not been made, charges will be added up to the time of exiting the parking gate, sopayment may be required at a later date.
  (Please note that in this case, you will not be able to use the parking discount Services on the day of your visit.)
  
  *The content displayed may be changed without prior notice.

• 2026/01/05

  [Important Notice] Introduction of two-factor authentication (one-time password)

  Thank you for using the Mitsui Shopping Park Members Page.
  As a security measure to ensure safer use of Services,
  If we detect a login from an unusual device or environment, we will implement a system that requires two-step authentication (one-time password) to verify the user's identity.
  
  ◆Introduction date: January 7, 2026 (Wednesday) 12:00
  
  ◆How to use
  1. After entering your ID and password on the login screen, if a login from an unusual device or environment is detected, a one-time password entry screen may be displayed.
  2. A one-time password will be automatically issued and sent to the email address registered on your member's page.
  3. Enter the one-time password you received to complete the login process.
  *You do not need to set your own one-time password.
  
  ◆ Frequently asked questions about two-step authentication Here Please check.
  
  ◆Notes
  • The one-time password is valid for 5 minutes. Please enter it as soon as possible after receiving the email.
  ・If you do not check the email containing the one-time password, you will not be able to log in.
  *Please check the email address you have registered on the members page in advance.
  
  
   

• 2025/11/01

  Facility Hours of operation /stores with special Hours of operation

  [Facility Hours of operation]
  * Shops 10:00-20:00
  *Restaurant (1F Food Marche) 11:00-21:00
  *2F Food Court 10:30-21:00
  
  [Stores with special Hours of operation]
  <Food and beverage sales>
  ・1F Food Marche cafe and food sales 10:00-21:00
  ・Cafe Taiyo Compass 10:00-21:00
  ・ McDonald’s 10:00-21:00
  ・LAGOON TOOTH TOOTH 10:00-21:00 * Hours of operation have changed from Saturday, November 1st
  ・LAGOON BBQ CLUB (advance reservation required) 10:00-22:00
  <Others>
  ・ PET PARADISE + BEAUTY & FUN (dog run)
  10:00-18:00 (last admission 17:00) *Summer period (June-August) 10:00-20:00 (last admission 19:00)
  *Merchandise sales will follow Shops Hours of operation listed above.
  ・ BorneLund Play World (Play World)
  10:00-19:00 (last admission 18:30)
  *Merchandise sales will follow Shops Hours of operation listed above.
  
  *Last order times at restaurants vary by store.
  * Hours of operation may differ during Golden Week, Obon, New Year's holidays, etc.
  *The content may be changed without notice.

• 2025/10/20

  [Important Notice] Caution and request regarding logins by third parties

  We have also experienced fraudulent logins by malicious third parties impersonating other users on the Mitsui Shopping Park Points Members Page.
  There is a possibility that your account may be used fraudulently. To ensure the safe use of Services, we ask that you take the following actions.
  For further details regarding this matter, please see below. Mitsui Fudosan Retail Management Co., Ltd. Corporate Website Please check.
  
  [A request to our customers]
  • Regularly check your points history
  ・Change password
  *If you are using this on other sites or apps, please use your login ID (email address).
  Please consider making changes.
  ・Use a strong password (uppercase and lowercase letters, numbers, and symbols)
  *Please also refer to the following for information on setting your password.
  From the Ministry of Internal Affairs and Communications' Cybersecurity Site for Citizens
  "Setting and managing secure passwords"
  https://www.soumu.go.jp/main_sosiki/cybersecurity/kokumin/security/business/staff/06/ 
  (This will take you to an external website.)
  
  For frequently asked questions and Contact regarding this matter, please check the following website.
  Frequently Asked Questions / Contact Regarding Third-Party Impersonation Logins | Mitsui Fudosan Retail Management Co., Ltd.
   

• 2026/04/01

  [MITSUI OUTLET PARK MARINE PIA KOBE- Tarumi Station] Special Schedule for Free Shuttle Buses from April to June

  The free shuttle bus connecting MITSUI OUTLET PARK MARINE PIA KOBE and Tarumi Station will operate on a special schedule on the following dates.
  [Applicable dates]
  5/2 (Sat) - 5/5 (Tue/Holiday)
  
  *From April 1st (Wed) to June 30th (Tue), the regular schedule will apply to all other times.
  Regular diamonds are Here]Please check.
  
  *The content may be changed without notice.
  *Please note that train schedules may be disrupted due to surrounding traffic conditions.
  *This schedule is valid until June 30th (Tuesday). Further updates will be released sequentially.

• 2026/05/01

  Please be aware of fake websites and accounts impersonating our company.

  The names of commercial facilities operated by Mitsui Fudosan Retail Management Co., Ltd., Ltd. (hereinafter referred to as "the Company")
  Multiple fake websites and accounts have been found to be using facility and company logos without permission.
   
  The official websites for the commercial facilities and e-commerce sites operated and managed by our company are as follows:
   
  < List of facilities >
  https://www.mf-shogyo.co.jp/sc/sc_map.html
   
  <EC Site> Mitsui Shopping Park &mall
  https://mitsui-shopping-park.com/ec
  <EC Site> MITSUI OUTLET PARK online
  https://moponline.mitsui-shopping-park.com/ec/
   
  Please see below for our official social media accounts. *Updated regularly
   
  <Mitsui Shopping Park Official App, Email Newsletter, and Social Media List>
  https://mitsui-shopping-park.com/communicationtool/
   
  <List of official social media accounts of the Mitsui Fudosan Group>
  https://www.mitsuifudosan.co.jp/social_media/official_account/index.html
   
  For sites and accounts other than those listed above,
  Even if our company name, address, telephone number, etc. are being used
  Please note that this entity has absolutely no connection to our company.
   
  <Examples of fake websites>
  - The Japanese is unnatural, sounding like it was machine-translated, and contains many typos.
  - The displayed URL is unnatural and differs from the official website.
  - The products being sold are being offered at extremely low prices.
   
  If you use a fake website or enter personal information in a direct message from a fake account, etc.
  There is a possibility that the information may be misused.
   
  Customers are requested to check the URL before Access.
  Alternatively, you can Access from the list of commercial facilities or social media accounts mentioned above.
  Please refrain from using fake websites or fake accounts.
   
  Mitsui Fudosan Retail Management Co., Ltd.

• 2025/12/30

  Stores where "Mitsui Shopping Park App App de Payment", "Point QR", "QR Code Payment" and "Gift Certificates" cannot be used

  
  At MITSUI OUTLET PARK MARINE PIA KOBE, some of the following may not be eligible for payment.
  We apologize for any inconvenience this may cause and thank you for your understanding. We ask for your cooperation.
  
  [Items not available at some stores]
  *Mitsui Shopping Park App App De Payment
  *QR code payment (PayPay / Rakuten Pay / d Pay / au PAY / Merpay / QUO Card Pay / Alipay / WeChat Pay)
  * Mitsui Shopping Park points can be earned and used using point QR codes
  * Gift certificates (Shopping certificates issued at this facility and other MITSUI OUTLET PARK can be used at all stores)
  
  
  [List of items that cannot be used Shops]
  ・ Mercedez-Benz
  : <Vehicle only> *Merchandise will be available for purchase as usual.
  * Mitsui Shopping Park App Payment via App
  *Accrual and use of Mitsui Shopping Park points (Mitsui Shopping Park Card or point QR code)
  
  ・ SEIJO ISHII
  　：＊Mitsui Shopping Park App Payment via App
  *Some gift certificates
  　　
  ・ BorneLund Play World
  　:<Admission fee only>　
  * Use of Mitsui Shopping Park points (either Mitsui Shopping Park Card or point QR code)
  　　　*Merchandise will be available for purchase as usual.　
  　　　*If you pay your admission fee online, you will need to present proof of payment at the counter before entering the venue to receive Mitsui Shopping Park points.
  
  McDonald’s 's
  :*Gift certificate
  
  ・ VERITE
  ：＊Rakuten Pay
  
  *May not be available at some event stores.
  *The content may be changed without notice.
  *Please Contact each store for details.
  *QR Code is a registered trademark of DENSO WAVE INCORPORATED.
   

• 2026/04/11

  [LAGOON COMMUNITY PARK] About Pop Jet

  [Pop Jet Fountain inside LAGOON COMMUNITY PARK]
  Operating hours: 10:30 AM - 8:00 PM
  *Due to equipment maintenance, there may be times when only sound is played during the performance.
  
  *Operating times may be changed or operations may be canceled due to events or weather conditions.

• 2026/04/01

  Information on temporary delivery counter

  A delivery counter is permanently located in front of General Information on the first floor. Please feel free to use it.
  
  ■Location: Special counter in front of General Information the 1st floor
  ■ Hours of operation: 11:00 - 16:00
  ■Shipping fees are the responsibility of the customer (please refer to the attached document for details).
  *The prices listed are as of May 2026. Prices may increase without notice due to rising prices and other factors.
  Shipping fees may vary depending on the specifications of the items being shipped. Please inquire at the delivery counter for details.
  *Please note that the content may be changed without prior notice.
  ■Shipping temperature range: Room temperature, refrigerated, frozen
  ■Handling size: Total dimensions (sum of three sides) within 260cm, weight within 50kg (refrigerated/frozen items: total dimensions (sum of three sides) within 140cm, weight within 30kg)
  ■Operating Company: Sagawa Express Co., Ltd.
   

• 2024/12/19

  [Request] Please refrain from parking on the street

  The road in front of MITSUI OUTLET PARK MARINE PIA KOBE is a public road and is also used by the general public, so please refrain from parking on the road.
  Thank you for your understanding and cooperation.

• 2024/11/22

  Basic Policy on Customer Harassment

  [Basic policy regarding customer harassment]
  　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　
  Our company aims to operate safe, secure and attractive commercial facilities and provide our customers with comfortable spaces and Services.
  In order to achieve this, we believe it is essential to protect the mental and physical health of employees working in our commercial facilities and ensure a working environment where they can work with peace of mind.
  We will continue to respond sincerely to opinions and requests from customers, but as an organization, we will take a firm stance against any behavior that we determine to be customer harassment, including consulting with the police and lawyers.
  　
  ■ Definition of customer harassment
   Based on the Ministry of Health, Labor and Welfare's "Corporate Manual for Countermeasures against Customer Harassment," we have defined customer harassment as "customer requests or behavior that is inappropriate or that involves socially inappropriate behavior (abusive language, assault, threats, etc.) that harms the working environment of employees."
  The main examples of customer harassment are as follows, but are not limited to these:
  ・Violence, abusive language, and other harassing behavior
  ・Excessive or unreasonable requests, or requests unrelated to the product or Services
  - Demands or attacks on individual employees
  ・Time and location restrictions that exceed reasonable limits
  ・Defamation onsocial media or the internet
  - Any other requests or behavior that are deemed inappropriate according to social standards.
  
  Mitsui Fudosan Retail Management Co., Ltd.
   

• 2024/11/22

  Notice of stores with different Mitsui Shopping Park Point Services

  At MITSUI OUTLET PARK MARINE PIA KOBE, there are some Shops with different Mitsui Shopping Park Point Services.
  We apologize for any inconvenience this may cause and appreciate your understanding.
  
  [Shops with different Mitsui Shopping Park point Services]
  Please check here.
  
  *Point Services may differ at some event stores.
  *This may change without notice. Please Contact each store for details.

• 2026/05/09

  Regarding the renewal work on the Hanshin Expressway Kobe Line Wangan (Tarumi) Line and the Daini-Shinmei Expressway

  Some sections of the Hanshin Expressway Kobe Line and Wangan (Tarumi) Line will be closed to traffic all day due to renovation work.

  From 4:00 AM on Wednesday, May 20, 2026 to 6:00 AM on Thursday, May 28, 2026, a section of the Hanshin Expressway Kobe Line Wangan (Tarumi) Line will be closed to traffic all day due to renovation work.
  
  <Sections that will be closed to traffic all day>
  ① Tarumi JCT ~ Naya JCT
  ② Suma IC to Minatogawa JCT
  
  For more details, please check the NEXCO West Japan website below.
  Hanshin Expressway Route 3 Kobe Line, Wangan (Tarumi) Line, Daini-Shinmei Expressway Renewal Construction | Hanshin Expressway Co., Ltd., NEXCO West Japan Co., Ltd.

• 2025/09/20

  [Notice] Please be aware of fake accounts claiming to be from MITSUI OUTLET PARK MARINE PIA KOBE

  The official website and official social media accounts for MITSUI OUTLET PARK MARINE PIA KOBE are the following only:
  ◆ Facility website: https://mitsui-shopping-park.com/mop/kobe/
  ◆Insta gram　contemporary: @mop_kobe (https://www.insta gram　contemporary.com/mop_kobe/)
  ◆Facebook: @mop.kobe.mf (https://www.facebook.com/mop.kobe.mf)
  ◆LINE: @msppoint (https://lin.ee/4IqRadj) *This is the official Mitsui Shopping Park Point LINE account.
  Please be aware that other accounts are not affiliated with our facility in any way.
  
  If you use a fake site or enter personal information in a direct message from a fake account, there is a risk that your information may be misused.
  We ask that customers please check the URL before Access, or Access the site from the official facility website or social media list listed above, and refrain from using fake sites or accounts.
  If you have actually fallen victim to this scam, please prepare documents related to your trading partner, such as transaction screens, the contents of emails exchanged with the other party, the other party's information (ID, address, phone number, account number), and transfer records, and contact your nearest police station in advance to seek advice.
  
  Please see the link below for details.
  Please check the official MITSUI OUTLET PARK account | MITSUI OUTLET PARK (mitsui-shopping-park.com)

• 2024/11/22

  Regarding use of the electric vehicle parking lot

  Ten standard chargers for electric vehicles have been installed in the rooftop parking lot of the store building.
  This can be done through the EV charging app "MyPlago" which allows you to make reservations.
  ■Installation location:
  Store rooftop parking lot
  ■Installed equipment:
  Normal charger (6kW/3kW)
  ■Usage fee:
  Please check in "My Plago".
  *If you download the app and search for "MITSUI OUTLET PARK MARINE PIA KOBE", you can check information such as charging fees.
  ■Payment method:
  Credit card or electronic payment app registered in "My Plago"
  ■ Advance reservation:
  Through "My Plugo," you can reserve an available parking space with a charger installed for up to 60 minutes free of charge.
  Click here to download the smartphone app "My Plago"
  *Separate Parking fees will apply.
  
  To use this service, you will need to install the "My Plago" app on your smartphone.
  Regarding advance reservations, if there is availability, reservations can be made via the app up to 60 minutes before the desired charging time.
  
  *There are some car models of some manufacturers that cannot be charged with quick chargers. Please enter "car model" in the FAQ on the MyPlago website in advance to check the latest incompatible car models.
  
  Contact regarding this Services, please contact Plago Co., Ltd.
  https://plugo.co.jp/contact/