Announcements

• 2025/11/01

  Facility Hours of operation /stores with special Hours of operation

  [Facility Hours of operation]
  * Shops 10:00-20:00
  *Restaurant (1F Food Marche) 11:00-21:00
  *2F Food Court 10:30-21:00
  
  [Stores with special Hours of operation]
  <Food and beverage sales>
  ・1F Food Marche cafe and food sales 10:00-21:00
  ・Cafe Taiyo Compass 10:00-21:00
  ・ McDonald’s 10:00-21:00
  ・LAGOON TOOTH TOOTH 10:00-21:00 * Hours of operation have changed from Saturday, November 1st
  ・LAGOON BBQ CLUB (advance reservation required) 10:00-22:00
  <Others>
  ・ PET PARADISE + BEAUTY & FUN (dog run)
  10:00-18:00 (last admission 17:00) *Summer period (June-August) 10:00-20:00 (last admission 19:00)
  *Merchandise sales will follow Shops Hours of operation listed above.
  ・ BorneLund Play World (Play World)
  10:00-19:00 (last admission 18:30)
  *Merchandise sales will follow Shops Hours of operation listed above.
  
  *Last order times at restaurants vary by store.
  * Hours of operation may differ during Golden Week, Obon, New Year's holidays, etc.
  *The content may be changed without notice.

• 2025/10/20

  [Important Notice] Caution and request regarding logins by third parties

  An unauthorized login by a malicious third party has been confirmed on the Mitsui Shopping Park Point Members Page.
  There is a possibility that your account may be used fraudulently, so to ensure safe use of Services, we ask that you take the following measures.
  For more information on this matter, please Mitsui Fudosan Retail Management Co., Ltd. Corporate Site Please check.
  
  [Request to customers]
  ・Regularly check your points history
  ・Change password
  *If you are using your login ID (email address) on other sites or apps,
  Please consider making changes.
  ・Use a strong password (uppercase and lowercase letters, numbers, and symbols)
  *Please also refer to the following for information on setting passwords.
  From the Ministry of Internal Affairs and Communications' Cybersecurity for the Public website
  "Setting and managing secure passwords"
  https://www.soumu.go.jp/main_sosiki/cybersecurity/kokumin/security/business/staff/06/ 
  (You will be redirected to an external site.)
   

• 2025/10/04

  [Important] Notice of special Hours of operation and special parking rates

  ★Information on "special Hours of operation" and "dates when special rate day Parking fee discount apply."
  
  ① Special Hours of operation
  The following dates will have special Hours of operation.
  
  ■Applicable dates: 11/2 (Sun), 11/23 (Sun/Holiday)
  
  [Facility Hours of operation]
  Shops 9:30-21:00
  Restaurant 10:30-22:00
  (1F Food Marche)
  2F Food Court 10:00-22:00
  
  【others】
  1F Food Marche Café and Food Sales 9:30-22:00
  LAGOON TOOTH TOOTH 9:30-22:00
  LAGOON BBQ CLUB 9:30-22:00
  Cafe Taiyo Compass 9:30-22:00
  McDonald’s 9:30-22:00
  
  *Last order times at restaurants vary by store.
  * Hours of operation may vary at some stores.
  
  
  ② Regarding the dates when the "Special Rate Day" Parking fee discount applies
  *Please note that the double free parking campaign does not apply on special rate days.
  
  ■Applicable dates:11/2 (Sun), 11/23 (Sun)
  *There are no special price days in October.
  
  [Price details]
  Please check the image above or the "Special Price Days" section here.
  
  [Notes when using the parking lot]
  *Even if you are within the free time,please pay using the "payment machine" or "Smart Park app."
  *If you have not yet settled your fare, the fee will be charged until you pass through the exit gate, so youmay be required to settle the fee at a later date.
  (In this case, you will not be able to use the parking discount Services on the day of use.)
  
  *The content may be changed without notice.

• 2025/11/01

  [11/24 (Monday, public holiday)] LAGOON TOOTH TOOTH Shortened Hours of operation due to private use

  Due to a private dinner time reservation, LAGOON TOOTH TOOTH will be shortening its business hours on Monday, November 24th (national holiday) as follows.
  　
  Target date: November 24th (Monday, national holiday)
  Restaurant 10:00-15:30 (last order 15:00)
  Patisserie (sales) 10:00-17:00
  
  We appreciate your understanding.

• 2025/04/17

  Stores where "Mitsui Shopping Park App App de Payment", "Point QR", "QR Code Payment" and "Gift Certificates" cannot be used

  
  At MITSUI OUTLET PARK MARINE PIA KOBE, some of the following may not be eligible for payment.
  We apologize for any inconvenience this may cause and thank you for your understanding. We ask for your cooperation.
  
  [Items not available at some stores]
  *Mitsui Shopping Park App App De Payment
  *QR code payment (PayPay / Rakuten Pay / d Pay / au PAY / Merpay / QUO Card Pay / Alipay / WeChat Pay)
  * Mitsui Shopping Park points can be earned and used using point QR codes
  * Gift certificates (Shopping certificates issued at this facility and other MITSUI OUTLET PARK can be used at all stores)
  
  
  [List of items that cannot be used by Shops]
  ・ Mercedez-Benz
  : <Vehicle only> *Merchandise will be available for purchase as usual.
  * Mitsui Shopping Park App Payment via App
  *Accrual and use of Mitsui Shopping Park points (Mitsui Shopping Park Card or point QR code)
  
  ・ SEIJO ISHII
  　：＊Mitsui Shopping Park App Payment via App
  *Some gift certificates
  　　
  ・ BorneLund Play World
  　:<Admission fee only>　
  * Use of Mitsui Shopping Park points (either Mitsui Shopping Park Card or point QR code)
  　　　*Merchandise will be available for purchase as usual.　
  　　　*If you pay your admission fee online, you will need to present proof of payment at the counter before entering the venue to receive Mitsui Shopping Park points.
  
  McDonald’s 's
  :*Gift certificate
  
  *This may not be available at some event stores.
  *The content may change without notice. Please Contact each store for details.
  *QR code is a registered trademark of DENSO WAVE Inc.
   

• 2024/12/19

  [Request] Please refrain from parking on the street

  The road in front of MITSUI OUTLET PARK MARINE PIA KOBE is a public road and is also used by the general public, so please refrain from parking on the road.
  Thank you for your understanding and cooperation.

• 2024/11/22

  Basic Policy on Customer Harassment

  [Basic policy regarding customer harassment]
  　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　
  Our company aims to operate safe, secure and attractive commercial facilities and provide our customers with comfortable spaces and Services.
  In order to achieve this, we believe it is essential to protect the mental and physical health of employees working in our commercial facilities and ensure a working environment where they can work with peace of mind.
  We will continue to respond sincerely to opinions and requests from customers, but as an organization, we will take a firm stance against any behavior that we determine to be customer harassment, including consulting with the police and lawyers.
  　
  ■ Definition of customer harassment
   Based on the Ministry of Health, Labor and Welfare's "Corporate Manual for Countermeasures against Customer Harassment," we have defined customer harassment as "customer requests or behavior that is inappropriate or that involves socially inappropriate behavior (abusive language, assault, threats, etc.) that harms the working environment of employees."
  The main examples of customer harassment are as follows, but are not limited to these:
  ・Violence, abusive language, and other harassing behavior
  ・Excessive or unreasonable requests, or requests unrelated to the product or Services
  - Demands or attacks on individual employees
  ・Time and location restrictions that exceed reasonable limits
  ・Defamation onsocial media or the internet
  - Any other requests or behavior that are deemed inappropriate according to social standards.
  
  Mitsui Fudosan Retail Management Co., Ltd.
   

• 2024/11/22

  Notice of stores with different Mitsui Shopping Park Point Services

  At MITSUI OUTLET PARK MARINE PIA KOBE, there are some Shops with different Mitsui Shopping Park Point Services.
  We apologize for any inconvenience this may cause and appreciate your understanding.
  
  [Shops with different Mitsui Shopping Park point Services]
  Please check here.
  
  *Point Services may differ at some event stores.
  *This may change without notice. Please Contact each store for details.

• 2025/09/27

  ★Notice of special parking rate days

  This is a guide to the dates when the "Special Rate Day" Parking fee discount applies.
  *Please note that the double free parking campaign does not apply on special rate days.
  
  [Special price day]
  There are no special pricing days in October.
  ★Special price days in November
  11/2 (Sun), 11/23 (Sun)
  
  [Price details]
  Please check the image above or the "Special Price Days" section here.
  
  [Notes when using the parking lot]
  *Even if you are within the free time,please pay using the "payment machine" or "Smart Park app."
  *If you have not yet settled your fare, the fee will be charged until you pass through the exit gate, so youmay be required to settle the fee at a later date.
  (In this case, you will not be able to use the parking discount Services on the day of use.)
  *The content may be changed without notice.

• 2025/09/15

  ★Special Hours of operation

  The following dates are: Special Hours of operation It will be.
  Also, Parking fee Services Special Price Day Regarding Here Please check.
  
  ■Applicable dates: 11/2 (Sun), 11/23 (Sun/Holiday)
  
  [Facility Hours of operation]
  Shops 9:30 ~ 21:00
  restaurant 10:30 ~ 22:00　
  (1F Food Marche)
  2F Food Court 10:00 ~ 22:00　
  
  【others】
  1F Food Marche cafe and food store 9:30 ~ 22:00
  LAGOON TOOTH TOOTH 9:30 ~ 22:00
  LAGOON BBQ CLUB 9:30 ~ 22:00
  Cafe Taiyo Compass 9:30 ~ 22:00
  McDonald’s9:30~22:00
  
  *Last order times at restaurants vary by store.
  * Hours of operation may vary at some stores.
  *The content may be changed without notice.

• 2025/10/16

  LAGOON TOOTH TOOTH store Hours of operation change notice

  LAGOON TOOTH TOOTH store Hours of operation change notice

  Starting Saturday, November 1, 2025, Hours of operation of the restaurant "LAGOON TOOTH TOOTH" will be changed as follows.
  
  10:00-21:00 (Last orders for food and drinks are at 20:30)
  *If the facility does not have a special opening day, the opening hours will be as follows.
  
  Please check here for store information.
   

• 2025/07/17

  Information on temporary delivery counter

  Please feel free to use the delivery counter that is permanently set up in front of General Information on the first floor.
  
  ■Location: Special counter in front of General Information on the 1st floor
  ■ Hours of operation: 11:00-16:00
  ■Shipping costs are to be paid by the customer (please refer to the attached document for details)
  *The listed fees are current as of August 7th. Fees may vary depending on the specifications of the item being shipped. Please inquire at the delivery counter for details.
  *Please note that the content may change without notice.
  ■ Delivery temperature range: room temperature, refrigerated, frozen
  ■Handling size: Total of three sides within 260cm, 50kg or less (Refrigerated and frozen: Total of three sides within 140cm, 30kg or less)
  ■Operating company: Sagawa Express Co., Ltd.
   

• 2024/11/22

  Regarding use of the electric vehicle parking lot

  Ten standard chargers for electric vehicles have been installed in the rooftop parking lot of the store building.
  This can be done through the EV charging app "MyPlago" which allows you to make reservations.
  ■Installation location:
  Store rooftop parking lot
  ■Installed equipment:
  Normal charger (6kW/3kW)
  ■Usage fee:
  Please check in "My Plago".
  *If you download the app and search for "MITSUI OUTLET PARK MARINE PIA KOBE", you can check information such as charging fees.
  ■Payment method:
  Credit card or electronic payment app registered in "My Plago"
  ■ Advance reservation:
  Through "My Plugo," you can reserve an available parking space with a charger installed for up to 60 minutes free of charge.
  Click here to download the smartphone app "My Plago"
  *Separate Parking fees will apply.
  
  To use this service, you will need to install the "My Plago" app on your smartphone.
  Regarding advance reservations, if there is availability, reservations can be made via the app up to 60 minutes before the desired charging time.
  
  *There are some car models of some manufacturers that cannot be charged with quick chargers. Please enter "car model" in the FAQ on the MyPlago website in advance to check the latest incompatible car models.
  
  Contact regarding this Services, please contact Plago Co., Ltd.
  https://plugo.co.jp/contact/