- 2026/04/18
Apology and Notice Regarding the "Spring EGG SWEETS Marche" on April 18th (Sat)
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Regarding the sales prices of some products at the "Spring EGG SWEETS Marche" held on Saturday, April 18th,
It has come to our attention that, due to a malfunction in the register settings, there were periods when customers were charged a price different from the actual selling price.
We sincerely apologize for the great inconvenience caused to our customers who used our services.
Customers who purchased the affected products during the specified time period will receive a refund for the difference in price.
We apologize for the inconvenience, but please contact us at the contact information below.
<Applicable time slots and registers>
April 18th (Sat) 10:00-15:45
Customers who used the central register (out of three) for puddings and baked goods at the "Spring EGG SWEETS Marche"
<Target Products>
Please check the image list below.
<Contact Information>
G7 Japan Food Services Co., Ltd.
Contact: Koda Yamamoto
Phone number: 072-627-7706
Inquiry hours: 9:00 AM - 6:00 PM (excluding Saturdays, Sundays, and public holidays)
*Please note that the event will be held until 6:00 PM on April 19th (Sunday), so please speak to a staff member at the event venue.
<Response Period>
Until Friday, May 15th
Going forward, we will review our verification system to prevent recurrence and strive to further strengthen our management system.
We sincerely hope for your continued patronage.
(Updated 4/18)
It has come to our attention that, due to a malfunction in the register settings, there were periods when customers were charged a price different from the actual selling price.
We sincerely apologize for the great inconvenience caused to our customers who used our services.
Customers who purchased the affected products during the specified time period will receive a refund for the difference in price.
We apologize for the inconvenience, but please contact us at the contact information below.
<Applicable time slots and registers>
April 18th (Sat) 10:00-15:45
Customers who used the central register (out of three) for puddings and baked goods at the "Spring EGG SWEETS Marche"
<Target Products>
Please check the image list below.
<Contact Information>
G7 Japan Food Services Co., Ltd.
Contact: Koda Yamamoto
Phone number: 072-627-7706
Inquiry hours: 9:00 AM - 6:00 PM (excluding Saturdays, Sundays, and public holidays)
*Please note that the event will be held until 6:00 PM on April 19th (Sunday), so please speak to a staff member at the event venue.
<Response Period>
Until Friday, May 15th
Going forward, we will review our verification system to prevent recurrence and strive to further strengthen our management system.
We sincerely hope for your continued patronage.
(Updated 4/18)