Facility Services

Facility Services

Business HoursBusiness Hours

Shops
10:00-20:00
Restaurants
11:00-21:00
Last order varies by shop
Food court
10:30-21:00
Last order 20:30

Closed OnClosed On

  • Not fixed

LocationLocation

  • 3-7-6 Omagari Saiwai-cho, Kitahiroshima City, Hokkaido

Service details

Convenient services for international customers

Wi-Fi

FREE WiFi

Free Internet connection available at Wi-Fi spots within the facility.

Details

Call Center

Call Center

Please contact us if you have any concerns or problems. A foreign language-speaking operator will assist you.

Details

Credit Cards

Credit Cards

VISA, JCB, MasterCard, American Express and Diners Club credit cards are accepted. (Excluding some stores.)

Union Pay

Union Pay

Accepted in all stores. * Excluding Seven Eleven.

Foreign currency exchange machine
*Business hours of the mall are applied to the operation hours.
Located by the West Entrance on the 1st floor of the Clover Mall.

  • Foreign currency to Japanese yen
    *Chinese yuan, Taiwan dollar, Hong Kong dollar, Korean won,Thai baht, Singapore dollar, US dollar, Euro

Large Coin Lockers

Located by the West Entrance on the 1st floor of the Clover Mall. * Returnable fee type Using the lockers requires a 100 yen coin which is returned after use. Leave unnecessary baggage in a locker and enjoy burden-free shopping.

Information Desk

  • Information Desk / Card Desk

    Information Desk/Card Desk

    Lending of baby strollers and wheelchairs (free), as well as assistance with lost children and inquiries regarding the facility are available.

ATM

  • ATMs / Cash Dispensers

    ATM

    ■ Seven Bank Business hours: 10:00-21:00 (Business hours differ during the New Year season) * Unavailable during the New Year season, Golden Week, etc. Cash dispensers not available

Customers with physical disabilities

  • Lending of Wheelchairs

    Lending of Wheelchairs

    Lending at the Information Desk

  • Priority Restrooms / Priority Restrooms (Ostomate)

    Wheelchair-accessible priority restrooms are available.

Customers with children

  • Coin Baby Strollers

    Lending of Baby Strollers

    A 100 yen coin is required to use a baby stroller. The coin is returned after use. ・ For children 2 - 24 months old.
    ・ Requires a 100 yen coin to use.
    ・ A money changing machine is available on the 2nd floor of the Clover Mall, next to VANS and by the capsule toy dispenser.
    ・ Please return the stroller to a Baby Stroller spot after use. It does not have to be the same spot where the stroller was taken from.
    ・ At times all baby strollers may be in use. Thank you for your understanding.

  • Nursing Room

    There are five locations within the facility for nursing. Changing and diaper changing spaces as well as hot water are available. Can also be used for making baby formula.

  • Diaper Changing Room

    Diaper changing tables that can accommodate children 1 month - 2 1/2 years old are available.

  • Parent-Child Restrooms

    Baby Keeps for children 5 months - 2 1/2 years old to sit on are available in men's and women's restroom stalls.

Other services

  • Coin Lockers

    Location: Behind the stairs by the Clover Mall 1F Northern Entrance, by the central elevator on Clover Mall 1F, by the American Eagle Outlet Fitters on Maple Mall 2F * Returnable fee type Using the lockers requires a 100 yen coin which is returned after use. Leave unnecessary baggage in a locker and enjoy burden-free shopping. * The lockers by the American Eagle Outlet Fitters on Maple Mall 2F are available until 8PM. [Large lockers] Location: Clover Mall 1F West Entrance

  • Clothing Alterations

    Available at reparera on the 2nd floor of the Clover Mall Please check the necessary time and applicable fees from the shop.

  • Smoking Areas

    Smoking areas are available at three locations on the Clover Mall 1F, three locations on the Clover Mall 2F and two locations in the Maple Mall. * Please refer to the Floor Guide (1F and 2F). Smoking is prohibited at all times within the facility. Please smoke in the designated locations.

  • Cell Phone Chargers

    Clover Mall 1F By the Information Desk

  • Electric Car Charging Station

    Returnable fee type Using the charging station requires a 100 yen coin which is returned after use. Leave unnecessary baggage in a locker and enjoy burden-free shopping.

Tax Free Shops Mitsui Outlet Part Call Center
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