Service details

Convenient services for international customers

FREE　WiFi

Free Internet connection available at Wi-Fi spots within the facility.

Details

Call Center

Please contact us if you have any concerns or problems. A foreign language-speaking operator will assist you.

Details

Credit Cards

VISA, JCB, MasterCard, American Express and Diners Club credit cards are accepted. (Excluding some stores.)

Union Pay

Accepted in all stores. * Excluding Seven Eleven.

ALIPAY,WeChat Pay

Can be used at all shops.
(Excludes some shops.)

Foreign currency exchange machine
*Business hours of the mall are applied to the operation hours.
Located by the West Entrance on the 1st floor of the Clover Mall.

• Foreign currency to Japanese yen
  *Chinese yuan, Taiwan dollar, Hong Kong dollar, Korean won,Thai baht, Singapore dollar, US dollar, Euro

Large Coin Lockers

Located by the West Entrance on the 1st floor of the Clover Mall. * Returnable fee type Using the lockers requires a 100 yen coin which is returned after use. Leave unnecessary baggage in a locker and enjoy burden-free shopping.

Information Desk

• Information Desk / Card Desk

  

  Lending of baby strollers and wheelchairs (free), as well as assistance with lost children and inquiries regarding the facility are available.

ATM

• ATMs / Cash Dispensers

  

  ■ Seven Bank Business hours: 10:00-21:00 (Business hours differ during the New Year season) * Unavailable during the New Year season, Golden Week, etc. Cash dispensers not available

Customers with physical disabilities

• Lending of Wheelchairs

  

  Lending at the Information Desk

• Priority Restrooms / Priority Restrooms (Ostomate)

  

  Wheelchair-accessible priority restrooms are available.

Customers with children

• Coin Baby Strollers

  

  A 100 yen coin is required to use a baby stroller. The coin is returned after use. ・ For children 2 - 24 months old.
  ・ Requires a 100 yen coin to use.
  ・ A money changing machine is available on the 2nd floor of the Clover Mall, next to VANS and by the capsule toy dispenser.
  ・ Please return the stroller to a Baby Stroller spot after use. It does not have to be the same spot where the stroller was taken from.
  ・ At times all baby strollers may be in use. Thank you for your understanding.

• Nursing Room

  

  There are five locations within the facility for nursing. Changing and diaper changing spaces as well as hot water are available. Can also be used for making baby formula.

• Diaper Changing Room

  

  Diaper changing tables that can accommodate children 1 month - 2 1/2 years old are available.

• Parent-Child Restrooms

  

  Baby Keeps for children 5 months - 2 1/2 years old to sit on are available in men's and women's restroom stalls.

Other services

• Coin Lockers

  

  Location: Behind the stairs by the Clover Mall 1F Northern Entrance, by the central elevator on Clover Mall 1F, by the American Eagle Outlet Fitters on Maple Mall 2F * Returnable fee type Using the lockers requires a 100 yen coin which is returned after use. Leave unnecessary baggage in a locker and enjoy burden-free shopping. * The lockers by the American Eagle Outlet Fitters on Maple Mall 2F are available until 8PM. [Large lockers] Location: Clover Mall 1F West Entrance

• Clothing Alterations

  

  Available at reparera on the 2nd floor of the Clover Mall Please check the necessary time and applicable fees from the shop.

• Smoking Areas

  

  Smoking areas are available at three locations on the Clover Mall 1F, three locations on the Clover Mall 2F and two locations in the Maple Mall. * Please refer to the Floor Guide (1F and 2F). Smoking is prohibited at all times within the facility. Please smoke in the designated locations.

• Cell Phone Chargers

  

  Clover Mall 1F By the Information Desk

• Electric Car Charging Station

  

  Returnable fee type Using the charging station requires a 100 yen coin which is returned after use. Leave unnecessary baggage in a locker and enjoy burden-free shopping.