- Top Page
- Frequently Asked Questions
Q. What are your business hours?
- Stores and services
- 10:00-20:00
- Food court
- 10:30-20:00
- Restaurants
- 11:00-21:00 (Last order times will differ from closing time.)
Q. When are you closed?
There are no fixed days on which we are closed
Q. Are there tax free shops?
Yes.
Please see the list of tax free shops for details.
Q. Is currency exchange available?
Currency exchanger available.(1F next to the elevators near the west exit)
-
Foreign currency to Japanese yen
*Chinese yuan, Taiwan dollar, Hong Kong dollar, Korean won,Thai baht, Singapore dollar, US dollar, Euro -
Japanese yen to foreign currency
*US dollar only
Q. Are credit cards accepted?
VISA, JCB, MasterCard, American Express,
and Diners Club credit cards are accepted (excludes some shops).
Q. Are Union Pay accepted?
Can be used at all shops.
*Excluding FamilyMart and other stores.
Q. Are there ATMs?
- ■Seven Bank ATM (1F next to the elevators near the west exit)
- Hours: 10:00-20:00
- ■CREDIT SAISON ATM (1F next to the elevators near the west exit)
- Hours: 10:00-20:00
- ■Hokuriku Bank, Isurugi Bank, Takaoka Shinkin Bank, JA Inaba Agricultural Cooperative ATMs (1F next to FamilyMart)
- Hours: 10:00-20:00
- ■Hokkoku Bank ATM (1F next to FamilyMart)
- Hours: 10:00-20:00
- ■E-net ATM (inside FamilyMart)
- Hours: 10:00-20:00
Q. Are there any FREE Wi-Fi spots?
Yes, FREE Wi-Fi is available inside the entire facility. (Free)
Use of the FREE Wi-Fi requires user registration inside the facility.
Q. Are there staff that speak foreign languages?
There is a call center available.
Inside the facility, please use Smile Call available at the Information Desk.
Q. Is there a floor guide?
There are Floor Guides located inside the facility.
Floor Guides can also be viewed on the website.
Q. Can purchased items be shipped overseas?
Unfortunately, overseas shipping is not available.
Q. Are there coin operated lockers?
Coin lockers available next to the restrooms the 2F food court.
- <Sizes>
- H78 cm × W35 cm × D49 cm
- H51 cm × W35 cm × D43 cm
- <Fee>
- Free (100 yen coin will return after use)
Q. Are there prayer rooms?
Coin lockers available next to the restrooms the 2F food court.
Please see the Floor Guide for details.
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