Service details

Convenient services for international customers

FREE　WiFi

Free Internet connection available at Wi-Fi spots within the facility

Details

Call Center

Please contact us if you have any concerns or problems. A foreign language-speaking operator will assist you

Details

Credit Cards

VISA, JCB, MasterCard, American Express, and Diners Club credit cards are accepted.(Excludes some shops.)

UnionPay

Can be used at all shops.
*Excludes 7-Eleven and kitchen cars.

ALIPAY,WeChat Pay

Service available at certain stores only.

Foreign currency exchange machine
*Business hours of the mall are applied to the operation hours.

<Available currency>

• Foreign currency to Japanese yen
  *Chinese yuan, Taiwan dollar, Hong Kong dollar, Korean won,Thai baht, Singapore dollar, US dollar, Euro

Information Desk

• TOURIST INFORMATION
  Tax-free Counter

  

  ・Floor guide
  ・The process for tax refund
  ・Available in English and Chinese

ATM / Cash dispenser

• ATMs

  

  Seven Bank ATM * UnionPay can be used.
  Mizuho ATM Corner, Chiba Bank ATM
  Sumitomo Mitsui Bank ATM, and Keiyo Bank ATM are also available.

• Cash Dispensers

  

  Cash advances are available using credit cards that are accepted at Mitsui Outlet Park Kisarazu.

Customers with physical disabilities

• Wheelchair loan

  

  Lending of wheelchairs is available at 5 locations.
  *Lending a refundable deposit of 100 yen.
  *Please return wheelchairs to the same location as they were borrowed from.

• Accessible toilet/Accessible toilet ostomate-friendly

  

  Wheelchair accessible priority restrooms are available.

Customers with children

• Stroller loan

  

  Lending baby strollers is available at 5 locations. Refundable deposit of 100 yen is required.
  *Please return baby strollers to the same location as they were borrowed from.

• Nursing Room

  

  There are 5 locations within the facility for nursing.Changing and diaper changing spaces, and hot water are available. Can also be used for making baby formula.

• Diaper Changing Room

  

  Diaper changing tables that can accommodate children 1 month - 2 1/2 years old are available in each restroom.

• Children's toilet

  

  Baby keeps are available for children 5 months old - 2 1/2 years old to sit in in men's and women's restroom stalls.

Other services

• Coin Lockers

  

  Coin operated lockers (refundable 100 yen deposit) are available at 3 locations within the facility.
  ＜Fee＞ Free

• Alterations

  

  Available at reparera.

• Smoking room

  

  Smoking areas are available at 5 locations within the facility. When outside the building, Please smoke in designated locations with ashtrays. *Smoking is prohibited at all times within the facility.

• Parking

  

  ＜Hours＞9:30 - 21:30
  ＜Fee＞Free

• Prayer room

  

  May be used freely for prayer.