Yodoyabashi odona Information

 Announcements

[Important Notice] Introduction of two-factor authentication (one-time password)

2026/01/05

Thank you for using the Mitsui Shopping Park Members Page.
As a security measure to ensure safer use of Services,
If we detect a login from an unusual device or environment, we will implement a system that requires two-step authentication (one-time password) to verify the user's identity.

◆Introduction date: January 7, 2026 (Wednesday) 12:00

◆How to use
1. After entering your ID and password on the login screen, if a login from an unusual device or environment is detected, a one-time password entry screen may be displayed.
2. A one-time password will be automatically issued and sent to the email address registered on your member's page.
3. Enter the one-time password you received to complete the login process.
*You do not need to set your own one-time password.

◆ Frequently asked questions about two-step authentication Here Please check.

◆Notes
• The one-time password is valid for 5 minutes. Please enter it as soon as possible after receiving the email.
・If you do not check the email containing the one-time password, you will not be able to log in.
*Please check the email address you have registered on the members page in advance.


 

[Important Notice] Caution and request regarding logins by third parties

2025/10/20

We have also experienced fraudulent logins by malicious third parties impersonating other users on the Mitsui Shopping Park Points Members Page.
There is a possibility that your account may be used fraudulently. To ensure the safe use of Services, we ask that you take the following actions.
For further details regarding this matter, please see below. Mitsui Fudosan Retail Management Co., Ltd. Corporate Website Please check.

[A request to our customers]
• Regularly check your points history
・Change password
*If you are using this on other sites or apps, please use your login ID (email address).
Please consider making changes.
・Use a strong password (uppercase and lowercase letters, numbers, and symbols)
*Please also refer to the following for information on setting your password.
From the Ministry of Internal Affairs and Communications' Cybersecurity Site for Citizens
"Setting and managing secure passwords"
https://www.soumu.go.jp/main_sosiki/cybersecurity/kokumin/security/business/staff/06/ 
(This will take you to an external website.)

For frequently asked questions and Contact regarding this matter, please check the following website.
Frequently Asked Questions / Contact Regarding Third-Party Impersonation Logins | Mitsui Fudosan Retail Management Co., Ltd.
 

Basic Policy on Customer Harassment

2024/10/22

                              
October 22, 2024
Mitsui Fudosan Retail Management Co., Ltd.

Our company aims to operate safe, secure and attractive commercial facilities and provide our customers with comfortable spaces and Services.
In order to achieve this, we believe it is essential to protect the mental and physical health of employees working in our commercial facilities and ensure a working environment where they can work with peace of mind.
We will continue to respond sincerely to opinions and requests from customers, but as an organization, we will take a firm stance against any behavior that we determine to be customer harassment, including consulting with the police and lawyers.
 
■ Definition of customer harassment
Based on the Ministry of Health, Labor and Welfare's "Corporate Manual for Countermeasures against Customer Harassment," we have defined customer harassment as "customer requests or behavior that is inappropriate or that involves socially inappropriate behavior (abusive language, assault, threats, etc.) that harms the working environment of employees."
The main examples of customer harassment are as follows, but are not limited to these:
・Violence, abusive language, and other harassing behavior
・Excessive or unreasonable requests, or requests unrelated to the product or Services
- Demands or attacks on individual employees
・Time and location restrictions that exceed reasonable limits
・Defamation on social media or the internet
- Any other requests or behavior that are deemed inappropriate according to social standards.

Stores that are not eligible for App Payment

2023/07/24

The following stores are not eligible for App de Payment.
We would like to ask for your understanding once again.

[Non-eligible stores]
・Sghr Sugahara Shops Yodoyabashi Station
・Yumemishi, Kyoto's healing spot
・ Starbucks Coffee
・ TAKEO Yodoyabashi MIHONCHO
・ Family mart
・ WORKSTYLING Yodoyabashi
・ MOONRAKERS

This information is current as of December 30, 2025.

Regarding stores not eligible for Mitsui Shopping Park Points

2023/07/24

The following stores are not eligible for Mitsui Shopping Park Points.
We would like to ask for your understanding once again.

[Non-eligible stores]
Sghr Sugahara Shop Yodoyabashi
・Yumemishi, Kyoto's healing spot
・ Starbucks Coffee
・ TAKEO Yodoyabashi MIHONCHO
・ Family mart
・ WORKSTYLING Yodoyabashi
・ MOONRAKERS

This information is current as of December 30, 2025.

Regarding the expiration date of coupons, meal coupons, and shopping coupons

2021/12/27

Thank you for always using Yodoyabashi odona.
Please double-check the expiration dates of any coupons, meal coupons, or shopping coupons you have.
Expired tickets cannot be used.
We look forward to your visit during this period.

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