Announcements

• 2025/10/22

  Information on unavailable periods for affiliated parking lot (fab Minami-Osawa)

  Regarding our affiliated parking lot, fab Minami-Osawa Parking Lot, due to construction work associated with a change in the parking lot management company, the parking lot will be unavailable from Friday, October 24th to Monday, November 10th.
  We apologize for any inconvenience caused, but during the above period, we ask that you please use MITSUI OUTLET PARK parking lot or an affiliated parking lot other than fab Minami-Osawa.
  
  Please see below for detailed Access information.
  Access | MITSUI OUTLET PARK TAMA MINAMI OSAWA
   

• 2025/10/20

  [Important Notice] Caution and request regarding logins by third parties

  An unauthorized login by a malicious third party has been confirmed on the Mitsui Shopping Park Point Members Page.
  There is a possibility that your account may be used fraudulently, so to ensure safe use of Services, we ask that you take the following measures.
  For more information on this matter, please Mitsui Fudosan Retail Management Co., Ltd. Corporate Site Please check.
  
  [Request to customers]
  ・Regularly check your points history
  ・Change password
  *If you are using your login ID (email address) on other sites or apps,
  Please consider making changes.
  ・Use a strong password (uppercase and lowercase letters, numbers, and symbols)
  *Please also refer to the following for information on setting passwords.
  From the Ministry of Internal Affairs and Communications' Cybersecurity for the Public website
  "Setting and managing secure passwords"
  https://www.soumu.go.jp/main_sosiki/cybersecurity/kokumin/security/business/staff/06/ 
  (You will be redirected to an external site.)
   

• 2024/04/01

  Business status information

  The facility's opening hours are as follows:
  
  ■ Facility Hours of operation [As of Tuesday, January 14, 2025]
  * Shops /cafe: 10:00-20:00
  　　　　　　　　　　　
  * Hours of operation and other details may change without notice, so please Contact each store for the latest information.
  *As of Monday, January 13, 2025 (national holiday), Factory Outlets Block B will be temporarily closed for renovation.
  Factory Outlets Block A and Villa will remain open from Tuesday, January 14, 2025.

• 2024/08/01

  ★Information on Shops with different point Services ★

  At MITSUI OUTLET PARK TAMA MINAMI OSAWA, some stores have different Mitsui Shopping Park Point Services.
  For stores with different point Services, please check here​.
  We appreciate your understanding in this matter.
  
  *Point Services may differ at some event stores.
  *This may change without notice. Please Contact each store for details.

• 2024/08/26

  Stores where "Mitsui Shopping Park App App de Payment", "Point QR" and "QR Code Payment" are not available

  MITSUI OUTLET PARK TAMA MINAMI OSAWA Then, at the time of checkout at the following stores,
  Mitsui Shopping Park App App de Payment
  QR code payment (PayPay, Rakuten Pay, d-pay, au PAY, Melpay, QUO Card Pay, Alipay, WeChat Pay),
  QR for points cannot be used to grant or redeem Mitsui Shopping Park points.
  
  We apologize for the inconvenience and ask for your understanding.
  
  List of stores where points cannot be used
  Nike Factory Store
  ・Melting Crepe MOMI&TOY'S
  ・Tabacs
  Please note that some stores may not be able to use this service.
  *Subject to change without notice. For details, please contact each store at Contact.
  QR Code is a registered trademark of DENSO WAVE INCORPORATED.
   

• 2024/12/01

  Basic Policy on Customer Harassment

  Basic Policy on Customer Harassment
  　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　
  October 22, 2024
  Mitsui Fudosan Retail Management Co., Ltd.
   
  Our company aims to operate safe, secure and attractive commercial facilities and provide our customers with comfortable spaces and Services.
  In order to achieve this, we believe it is essential to protect the mental and physical health of employees working in our commercial facilities and ensure a working environment where they can work with peace of mind.
  We will continue to respond sincerely to customer opinions and requests, but will not take any action against any behavior that we deem to be customer harassment.
  As an organization, we will take a firm stance in dealing with this matter, including consulting with the police and lawyers.
  　
  ■ Definition of customer harassment
  Based on the "Customer Harassment Countermeasures Corporate Manual" by the Ministry of Health, Labor and Welfare, our company defines customer harassment as "any request or behavior from a customer that:
  "Demands that are unreasonable or involve behavior that is socially inappropriate (such as abusive language, violence, or threats) and that harm the working environment of employees."
  The main examples of customer harassment are as follows, but are not limited to these:
  ・Violence, abusive language, and other harassing behavior
  ・Excessive or unreasonable requests, or requests unrelated to the product or Services
  - Demands or attacks on individual employees
  ・Time and location restrictions that exceed reasonable limits
  ・Defamation on social media or the internet
  - Any other requests or behavior that are deemed inappropriate according to social standards.
   

• 2025/11/01

  Apology regarding products sold at "Bread Festival 2025 in MITSUI OUTLET PARK TAMA MINAMI OSAWA" [Bread Workshop Guruguru]

  It was sold at the "Bread Festival 2025 in MITSUI OUTLET PARK TAMA MINAMI OSAWA" on Saturday, November 1st.
  Some of the products at Pan Kobo Guruguru did not have expiration dates listed.
  All products purchased on Saturday, November 1st will have a use-by date of Sunday, November 2nd.
  We apologize for any inconvenience caused.
  
  ■ Contact regarding this matter
  Bread Festival Executive Committee Secretariat
  info@pannofes.jp

• 2025/10/27

  【11/5 (Wed) ~ 11/28 (Fri)】Melting Crepe MOMI&TOY'S will be closed

  MOMI&TOY'S a melting crepe shop on the 1st floor of Block A, will be closed from Wednesday, November 5th to Friday, November 28th.
  We apologize for any inconvenience this may cause our customers, and we appreciate your understanding.

• 2025/09/01

  Notice of museum Closed (February 2 (Mon) and 3 (Tue), 2026)

  Notice of museum Closed (February 2 (Mon) and 3 (Tue), 2026)

  MITSUI OUTLET PARK TAMA MINAMI OSAWA
  The entire Closed will be closed on the following dates:
  
  [Closed]
  February 2nd (Monday) and 3rd (Tuesday), 2026
  We will resume normal business hours from Wednesday, February 4th.
  ・ Shops: 10:00-20:00
  
  *Other MITSUI OUTLET PARK in the Kanto region will be Closed on the following dates.
  MITSUI OUTLET PARK MAKUHARI: February 2nd (Mon) and 3rd (Tue), 2026
  MITSUI OUTLET PARK KISARAZU: February 4th (Wed) and 5th (Thurs), 2026
  MITSUI OUTLET PARK IRUMA: February 9th (Mon) and 10th (Tue), 2026
  MITSUI OUTLET PARK YOKOHAMA BAYSIDE: February 24th (Tue) and 25th (Wed), 2026
  
  We look forward to your visit.
   

• 2025/08/13

  For customers with guide dogs, service dogs, or hearing dogs

  MITSUI OUTLET PARK TAMA MINAMI OSAWA will allow "guide dogs, service dogs, and hearing dogs" to enter all stores.
  Customers with "guide dogs, service dogs, and hearing dogs" should also enjoy shopping at their leisure.
  
  *Please refrain from using toilets, smoking areas, and nursing rooms with pets other than guide dogs, service dogs, and hearing dogs, as well as entering some stores.
  *Please check the following page for stores where pets other than guide dogs, service dogs, and hearing dogs are allowed to enter.
  Pets | MITSUI OUTLET PARK TAMA MINAMI OSAWA

• 2025/03/17

  Please be wary of suspicious phone calls claiming to be from our company or facilities.

  We have recently received information that suspicious phone calls have been made regarding credit cards from individuals claiming to be affiliated with our company.
  
  Specifically, they received phone calls saying things like, "Someone is trying to use your credit card," or "Did you use a MITSUI OUTLET PARK card?"
  
  Our staff and facilities will not contact you regarding credit card usage.
  
  If you receive such a call, please be careful not to provide your credit card number or any other personal information, and do not respond to any requests from the caller.

• 2025/03/13

  Notice regarding wearing sunglasses

  At our facility, staff working outdoors may be required to wear sunglasses to prevent eye health damage and accidents caused by glare due to the recent increase in ultraviolet rays.
  We appreciate your understanding and cooperation.
  
   

• 2025/01/14

  Regarding parking for vehicles over 2.3m long due to the closure of B Parking Lot for renovation

  Factory Outlets Block B and Parking Lot B will be temporarily closed for renovations from Monday, January 13, 2025 (national holiday).
  From Tuesday, January 14, 2025, tourist Bus and vehicles over 2.3m in height will not be allowed to park on the premises.
  We apologize for any inconvenience this may cause and appreciate your understanding.
   

• 2024/11/17

  About stores where you can use Hachioji City's digital local currency "Kouto Pay"

  The following stores accept Hachioji City's digital local currency, "Kouto Pay."
  Information on available stores will be updated as it becomes available.
  
  [Available stores]
  ■A block 1F
  FrancFranc BAZAR
  
  ■A block 2F
  SEIKO Outlet
  Zoff OUTLET
  
  ■Villa 1F
  AS KNOW AS
  ZWILLING Group Brand Outlet
  
  ■Villa 2F
  Hawkins
  
  　　　　　　　　
  *Please Contact each store for details on how to use the service.

• 2024/04/01

  Please beware of fake websites and accounts pretending to be from MITSUI OUTLET PARK

  Please be sure to check the official MITSUI OUTLET PARK account.

  Thank you for your continued patronage of MITSUI OUTLET PARK official website and official social media accounts.
  The official MITSUI OUTLET PARK website and official SNS accounts (channels) are only available at the links below.
  Please be aware that other accounts have no affiliation whatsoever with our company.
  
  If you use a fake site or enter personal information in a direct message from a fake account, there is a risk that your information may be misused.
  We ask that you please check the URL before accessing Access, or Access the site from the official facility website or social media list below, and refrain from using fake sites or accounts.
  If you have actually fallen victim to this scam, please prepare documents related to the other party you transacted with, such as the screen from the transaction, the contents of emails exchanged with the other party, the other party's information (ID, address, phone number, account number), transfer records, etc., and contact your nearest police station in advance to seek advice.
  
  Please see the link below for details.
  Please check the official MITSUI OUTLET PARK account | MITSUI OUTLET PARK (mitsui-shopping-park.com)