Announcements

• 2025/06/20

  [Important] Members page password change request

  In light of the current situation surrounding the Internet, we are asking you to reset your password to strengthen security.
  
  [How to change your password]
  ① Members Page Log in
  *If you have forgotten your password, please proceed from "Forgot your password?"
  
  ② Change your password
  Please go to "Change Password" on the member page.
  *You can also log in to the members page from the facility's website.
  *When changing your password, we recommend that you avoid using the same password as for other Internet Services.
  *If necessary, please also consider changing your login ID (email address).
  
  When Mitsui Fudosan Commercial Management Co., Ltd. sends an email requesting you to change your password, the sender will be [noreply@mm.mitsui-shopping-park.com].
  When you receive an email, please check the sender address.
  
  We appreciate your understanding and cooperation so that our customers can use Services with peace of mind.
   

• 2024/04/01

  Business status information

  
  The facility's opening hours are as follows:
  
  ■ Facility Hours of operation [As of Tuesday, January 14, 2025]
  * Shops /cafe: 10:00-20:00
  　　　　　　　　　　　
  * Hours of operation and other details may change without notice, so please Contact each store for the latest information.
  *As of Monday, January 13, 2025 (national holiday), Factory Outlets Block B will be temporarily closed for renovation.
  Factory Outlets Block A and Villa will remain open from Tuesday, January 14, 2025.

• 2024/08/01

  ★Information on Shops with different point Services ★

  At MITSUI OUTLET PARK TAMA MINAMI OSAWA, some stores have different Mitsui Shopping Park Point Services.
  For stores with different point Services, please check here​.
  We appreciate your understanding in this matter.
  
  *Point Services may differ at some event stores.
  *This may change without notice. Please Contact each store for details.

• 2024/08/26

  Stores where "Mitsui Shopping Park App App de Payment", "Point QR" and "QR Code Payment" are not available

  MITSUI OUTLET PARK TAMA MINAMI OSAWA Then, at the time of checkout at the following stores,
  Mitsui Shopping Park App App de Payment
  QR code payment (PayPay, Rakuten Pay, d-pay, au PAY, Melpay, QUO Card Pay, Alipay, WeChat Pay),
  QR for points cannot be used to grant or redeem Mitsui Shopping Park points.
  
  We apologize for the inconvenience and ask for your understanding.
  
  List of stores where points cannot be used
  Nike Factory Store
  ・Melting Crepe MOMI&TOY'S
  ・Tabacs
  Please note that some stores may not be able to use this service.
  *Subject to change without notice. For details, please contact each store at Contact.
  QR Code is a registered trademark of DENSO WAVE INCORPORATED.
   

• 2024/12/01

  Basic Policy on Customer Harassment

  Basic Policy on Customer Harassment
  　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　
  October 22, 2024
  Mitsui Fudosan Retail Management Co., Ltd.
   
  Our company aims to operate safe, secure and attractive commercial facilities and provide our customers with comfortable spaces and Services.
  In order to achieve this, we believe it is essential to protect the mental and physical health of employees working in our commercial facilities and ensure a working environment where they can work with peace of mind.
  We will continue to respond sincerely to customer opinions and requests, but will not take any action against any behavior that we deem to be customer harassment.
  As an organization, we will take a firm stance in dealing with this matter, including consulting with the police and lawyers.
  　
  ■ Definition of customer harassment
  Based on the "Customer Harassment Countermeasures Corporate Manual" by the Ministry of Health, Labor and Welfare, our company defines customer harassment as "any request or behavior from a customer that:
  "Demands that are unreasonable or involve behavior that is socially inappropriate (such as abusive language, violence, or threats) and that harm the working environment of employees."
  The main examples of customer harassment are as follows, but are not limited to these:
  ・Violence, abusive language, and other harassing behavior
  ・Excessive or unreasonable requests, or requests unrelated to the product or Services
  - Demands or attacks on individual employees
  ・Time and location restrictions that exceed reasonable limits
  ・Defamation on social media or the internet
  - Any other requests or behavior that are deemed inappropriate according to social standards.
   

• 2025/03/17

  Please be wary of suspicious phone calls claiming to be from our company or facilities.

  We have recently received information that suspicious phone calls have been made regarding credit cards from individuals claiming to be affiliated with our company.
  
  Specifically, they received phone calls saying things like, "Someone is trying to use your credit card," or "Did you use a MITSUI OUTLET PARK card?"
  
  Our staff and facilities will not contact you regarding credit card usage.
  
  If you receive such a call, please be careful not to provide your credit card number or any other personal information, and do not respond to any requests from the caller.

• 2025/03/13

  Notice regarding wearing sunglasses

  At our facility, staff working outdoors may be required to wear sunglasses to prevent eye health damage and accidents caused by glare due to the recent increase in ultraviolet rays.
  We appreciate your understanding and cooperation.
  
   

• 2025/01/14

  Regarding parking for vehicles over 2.3m long due to the closure of B Parking Lot for renovation

  Factory Outlets Block B and Parking Lot B will be temporarily closed for renovations from Monday, January 13, 2025 (national holiday).
  From Tuesday, January 14, 2025, tourist Bus and vehicles over 2.3m in height will not be allowed to park on the premises.
  We apologize for any inconvenience this may cause and appreciate your understanding.
   

• 2024/11/17

  About stores where you can use Hachioji City's digital local currency "Kouto Pay"

  The following stores accept Hachioji City's digital local currency, "Kouto Pay."
  Information on available stores will be updated from time to time.
  
  [Available stores]
  ■ Block A, 2nd floor
  SEIKO Outlet
  Zoff OUTLET
  VANS
  
  ■Villa 1F
  AS KNOW AS
  ZWILLING Group Brand Outlet
  
  ■Villa 2F
  Hawkins
  
  　　　　　　　　
  *Please Contact each store for details on how to use the service.

• 2024/04/01

  Please beware of fake websites and accounts pretending to be from MITSUI OUTLET PARK

  Please be sure to check the official MITSUI OUTLET PARK account.

  Thank you for your continued patronage of MITSUI OUTLET PARK official website and official social media accounts.
  The official MITSUI OUTLET PARK website and official SNS accounts (channels) are only available at the links below.
  Please be aware that other accounts have no affiliation whatsoever with our company.
  
  If you use a fake site or enter personal information in a direct message from a fake account, there is a risk that your information may be misused.
  We ask that you please check the URL before accessing Access, or Access the site from the official facility website or social media list below, and refrain from using fake sites or accounts.
  If you have actually fallen victim to this scam, please prepare documents related to the other party you transacted with, such as the screen from the transaction, the contents of emails exchanged with the other party, the other party's information (ID, address, phone number, account number), transfer records, etc., and contact your nearest police station in advance to seek advice.
  
  Please see the link below for details.
  Please check the official MITSUI OUTLET PARK account | MITSUI OUTLET PARK (mitsui-shopping-park.com)