Announcements

• 2026/01/05

  [Important Notice] Introduction of two-factor authentication (one-time password)

  日頃より三井ショッピングパーク メンバーズページをご利用いただきありがとうございます。
  この度、より安全にサービスをご利用いただくためのセキュリティ対策として、
  通常と異なる端末・環境からのログインを検知した場合には、本人確認として2段階認証（ワンタイムパスワード）を実施する仕組みを導入いたします。
  
  ◆導入日：2026年1月7日（水）12時　
  
  ◆ご利用方法
  1.    ログイン画面にID・パスワードを入力後、通常と異なる端末・環境からのログインを検知した際に、ワンタイムパスワード入力画面が表示される場合があります。
  2.    メンバーズページにご登録済みのメールアドレスにワンタイムパスワードが自動で発行・送信されます。
  3.    受信したワンタイムパスワードを入力してログイン完了となります。
  ※ワンタイムパスワードはお客様ご自身での設定は必要ございません。
  
  ◆2段階認証についてよくあるご質問はこちらをご確認ください。
  
  ◆注意事項
  ・ワンタイムパスワードの有効期限は5分間です。メール受信後速やかにご入力いただきますようお願いいたします。
  ・ワンタイムパスワード送信メールをご確認いただけない場合は、ログインできません。
  ※メンバーズページにご登録済みのメールアドレスをあらかじめご確認ください。
  
  
   

• 2025/10/20

  [Important Notice] Caution and request regarding logins by third parties

  三井ショッピングパークポイント メンバーズページにおいても、悪意のある第三者による“なりすまし”不正ログインが発生しております。
  アカウントが不正に使用される可能性がございますので、安全にサービスをご利用いただくためにも、お客さまには以下の対応をお願い申しあげます。
  本件に関する詳細は三井不動産商業マネジメント株式会社コーポレートサイト をご確認ください。
  
  【お客様へのお願い】
  ・ポイント履歴の定期的な確認
  ・パスワードの変更
  ※他サイトやアプリで流用している場合、ログインID（メールアドレス）の
  変更もご検討ください。
  ・安全性の高いパスワードの使用（英大文字小文字・数字・記号）
  ※パスワードの設定については、以下もご参考ください。
  総務省 国民のためのサイバーセキュリティサイトより
  「安全なパスワードの設定・管理」
  https://www.soumu.go.jp/main_sosiki/cybersecurity/kokumin/security/business/staff/06/ 
  （外部サイトへ遷移いたします。）
  
  本件に関するよくあるご質問やお問い合わせは、以下サイトをご確認ください。
  第三者のなりすましログインに関する よくある質問／お問い合わせ｜三井不動産商業マネジメント株式会社
   

• 2025/03/13

  Stores where facility shopping vouchers cannot be used

  Thank you for always using MITSUI OUTLET PARK SAPPORO KITAHIROSHIMA.
  Please note that facility shopping vouchers cannot be used at some stores.
  
  [List of stores not included]
  ・Abercrombie & Fitch
  ・ Seven-eleven
  ・Some event stores
  *As of April 2025
  
  [Notes]
  *Please note that some stores other than those listed above may not accept this card. Please check with each Shops for details.
  *Some facility shopping vouchers can only be used when paying with a Mitsui Shopping Park Card "Saison". They may not be usable when paying with cash.
  *Please Contact at each store or facility regarding the use of gift certificates, coupons, etc. other than facility shopping vouchers.

• 2025/03/12

  Please be wary of suspicious phone calls claiming to be from our company or facilities.

  We have recently received information that suspicious phone calls have been made regarding credit cards and other matters from individuals claiming to be affiliated with our company.
  Specifically, they received phone calls saying things like, "Someone is trying to use your credit card," or "Did you use a MITSUI OUTLET PARK card?"
  Our staff and facilities will not contact you regarding credit card usage.
  If you receive such a call, please be careful not to provide your credit card number or any other personal information, and do not respond to any requests from the caller.

• 2025/01/21

  Stores where "Mitsui Shopping Park App App de Payment", "Point QR" and "QR Code Payment" are not available

  At MITSUI OUTLET PARK SAPPORO KITAHIROSHIMA, when paying at the following stores, you cannot pay with the Mitsui Shopping Park app, app de payment, QR code payment (PayPay, Rakuten Pay, d Pay, au PAY, merpay, Alipay, WeChat Pay, QUO Card PAY), or earn or use Mitsui Shopping Park points with point QR codes.
  
  We apologize for any inconvenience this may cause and appreciate your understanding.
  
  [List of stores where this service is unavailable]
  ・ VERSACE (Available from April 1, 2025)
  ・Jimmy Choo
  ・ BALLY
  ・ Abercrombie & Fitch
  ・ Seven-eleven (Payment by app, QR code for points and other methods available)
  
  *This may not be available at some event stores.
  *This may change without notice. Please Contact each store for details.
  *QR code is a registered trademark of DENSO WAVE Inc.
  
  
  
  
   

• 2024/10/22

  Basic Policy on Customer Harassment

  Our goal is to operate safe, secure and attractive commercial facilities and provide our customers with comfortable spaces and Services.
  In order to achieve this, we believe it is essential to protect the mental and physical health of employees working in our commercial facilities and ensure a working environment where they can work with peace of mind.
  We will continue to respond sincerely to opinions and requests from customers, but as an organization, we will take a firm stance against any behavior that we determine to be customer harassment, including consulting with the police and lawyers.
  　
  ■ Definition of customer harassment
   Based on the Ministry of Health, Labor and Welfare's "Corporate Manual for Countermeasures against Customer Harassment," we have defined customer harassment as "customer requests or behavior that is inappropriate or that involves socially inappropriate behavior (abusive language, assault, threats, etc.) that harms the working environment of employees."
  The main examples of customer harassment are as follows, but are not limited to these:
  ・Violence, abusive language, and other harassing behavior
  ・Excessive or unreasonable requests, or requests unrelated to the product or Services
  - Demands or attacks on individual employees
  ・Time and location restrictions that exceed reasonable limits
  ・Defamation onsocial media or the internet
  - Any other requests or behavior whose content or nature is deemed inappropriate according to social standards
   

• 2023/05/22

  Please beware of fake websites and accounts pretending to be from MITSUI OUTLET PARK

  Please be sure to check the official MITSUI OUTLET PARK account.

  Thank you for your continued patronage of MITSUI OUTLET PARK official website and official social media accounts.
  The official MITSUI OUTLET PARK website and official SNS accounts (channels) are only available at the links below.
  Please be aware that other accounts have no affiliation whatsoever with our company.
  
  If you use a fake site or enter personal information in a direct message from a fake account, there is a risk that your information may be misused.
  We ask that you please check the URL before accessing Access, or Access the site from the official facility website or social media list below, and refrain from using fake sites or accounts.
  If you have actually fallen victim to this scam, please prepare documents related to the other party you transacted with, such as the screen from the transaction, the contents of emails exchanged with the other party, the other party's information (ID, address, phone number, account number), transfer records, etc., and contact your nearest police station in advance to seek advice.
  
  Please see the link below for details.
  Please check the official MITSUI OUTLET PARK account | MITSUI OUTLET PARK (mitsui-shopping-park.com)