Announcements

• 2025/06/20

  [Important] Members page password change request

  In light of the current situation surrounding the Internet, we are asking you to reset your password to strengthen security.
  
  [How to change your password]
  ① Members Page Log in
  *If you have forgotten your password, please proceed from "Forgot your password?"
  
  ② Change your password
  Please go to "Change Password" on the member page.
  *You can also log in to the members page from the facility's website.
  *When changing your password, we recommend that you avoid using the same password as for other Internet Services.
  *If necessary, please also consider changing your login ID (email address).
  
  When Mitsui Fudosan Commercial Management Co., Ltd. sends an email requesting you to change your password, the sender will be [noreply@mm.mitsui-shopping-park.com].
  When you receive an email, please check the sender address.
  
  We appreciate your understanding and cooperation so that our customers can use Services with peace of mind.
   

• 2025/06/24

  Notice regarding wearing sunglasses

  At our facility, staff working outdoors may be required to wear sunglasses to prevent eye health damage and accidents caused by glare due to the recent increase in ultraviolet rays.
  We appreciate your understanding and cooperation.
   

• 2025/03/13

  Stores where facility shopping vouchers cannot be used

  Thank you for always using MITSUI OUTLET PARK SAPPORO KITAHIROSHIMA.
  Please note that facility shopping vouchers cannot be used at some stores.
  
  [List of stores not included]
  ・Abercrombie & Fitch
  ・ Seven-eleven
  ・Some event stores
  *As of April 2025
  
  [Notes]
  *Please note that some stores other than those listed above may not accept this card. Please check with each Shops for details.
  *Some facility shopping vouchers can only be used when paying with a Mitsui Shopping Park Card "Saison". They may not be usable when paying with cash.
  *Please Contact at each store or facility regarding the use of gift certificates, coupons, etc. other than facility shopping vouchers.

• 2025/03/12

  Please be wary of suspicious phone calls claiming to be from our company or facilities.

  We have recently received information that suspicious phone calls have been made regarding credit cards and other matters from individuals claiming to be affiliated with our company.
  Specifically, they received phone calls saying things like, "Someone is trying to use your credit card," or "Did you use a MITSUI OUTLET PARK card?"
  Our staff and facilities will not contact you regarding credit card usage.
  If you receive such a call, please be careful not to provide your credit card number or any other personal information, and do not respond to any requests from the caller.

• 2025/01/21

  Stores where "Mitsui Shopping Park App App de Payment", "Point QR" and "QR Code Payment" are not available

  At MITSUI OUTLET PARK SAPPORO KITAHIROSHIMA, when paying at the following stores, you cannot pay with the Mitsui Shopping Park app, app de payment, QR code payment (PayPay, Rakuten Pay, d Pay, au PAY, merpay, Alipay, WeChat Pay, QUO Card PAY), or earn or use Mitsui Shopping Park points with point QR codes.
  
  We apologize for any inconvenience this may cause and appreciate your understanding.
  
  [List of stores where this service is unavailable]
  ・ VERSACE (Available from April 1, 2025)
  ・Jimmy Choo
  ・ BALLY
  ・ Abercrombie & Fitch
  ・ Seven-eleven (Payment by app, QR code for points and other methods available)
  
  *This may not be available at some event stores.
  *This may change without notice. Please Contact each store for details.
  *QR code is a registered trademark of DENSO WAVE Inc.
  
  
  
  
   

• 2024/10/22

  Basic Policy on Customer Harassment

  Our goal is to operate safe, secure and attractive commercial facilities and provide our customers with comfortable spaces and Services.
  In order to achieve this, we believe it is essential to protect the mental and physical health of employees working in our commercial facilities and ensure a working environment where they can work with peace of mind.
  We will continue to respond sincerely to opinions and requests from customers, but as an organization, we will take a firm stance against any behavior that we determine to be customer harassment, including consulting with the police and lawyers.
  　
  ■ Definition of customer harassment
   Based on the Ministry of Health, Labor and Welfare's "Corporate Manual for Countermeasures against Customer Harassment," we have defined customer harassment as "customer requests or behavior that is inappropriate or that involves socially inappropriate behavior (abusive language, assault, threats, etc.) that harms the working environment of employees."
  The main examples of customer harassment are as follows, but are not limited to these:
  ・Violence, abusive language, and other harassing behavior
  ・Excessive or unreasonable requests, or requests unrelated to the product or Services
  - Demands or attacks on individual employees
  ・Time and location restrictions that exceed reasonable limits
  ・​ ​Defamation on​ ​social media or the internet
  - Any other requests or behavior whose content or nature is deemed inappropriate according to social standards
   

• 2023/05/22

  Please beware of fake websites and accounts pretending to be from MITSUI OUTLET PARK

  Please be sure to check the official MITSUI OUTLET PARK account.

  Thank you for your continued patronage of MITSUI OUTLET PARK official website and official social media accounts.
  The official MITSUI OUTLET PARK website and official SNS accounts (channels) are only available at the links below.
  Please be aware that other accounts have no affiliation whatsoever with our company.
  
  If you use a fake site or enter personal information in a direct message from a fake account, there is a risk that your information may be misused.
  We ask that you please check the URL before accessing Access, or Access the site from the official facility website or social media list below, and refrain from using fake sites or accounts.
  If you have actually fallen victim to this scam, please prepare documents related to the other party you transacted with, such as the screen from the transaction, the contents of emails exchanged with the other party, the other party's information (ID, address, phone number, account number), transfer records, etc., and contact your nearest police station in advance to seek advice.
  
  Please see the link below for details.
  Please check the official MITSUI OUTLET PARK account | MITSUI OUTLET PARK (mitsui-shopping-park.com)