Announcements

• 2026/01/05

  [Important Notice] Introduction of two-factor authentication (one-time password)

  Thank you for using the Mitsui Shopping Park Members Page.
  As a security measure to ensure safer use of Services,
  If we detect a login from an unusual device or environment, we will implement a system that requires two-step authentication (one-time password) to verify the user's identity.
  
  ◆Scheduled launch date: January 7th (Wed) 12:00
  
  ◆How to use
  1. After entering your ID and password on the login screen, if a login from an unusual device or environment is detected, a one-time password entry screen may be displayed.
  2. A one-time password will be automatically issued and sent to the email address registered on your member's page.
  3. Enter the one-time password you received to complete the login process.
  *You do not need to set your own one-time password.
  
  ◆ Frequently asked questions about two-step authentication Here Please check.
  
  ◆Notes
  ・The one-time password is valid for 5 minutes. Please enter it as soon as possible after receiving the email.
  ・If you do not check the email containing the one-time password, you will not be able to log in.
  *Please check the email address you have registered on the members page in advance.
  
  
   

• 2025/10/20

  [Important Notice] Caution and request regarding logins by third parties

  An unauthorized login by a malicious third party has been confirmed on the Mitsui Shopping Park Point Members Page.
  There is a possibility that your account may be used fraudulently, so to ensure safe use of Services, we ask that you take the following measures.
  For more information on this matter, please Mitsui Fudosan Retail Management Co., Ltd. Corporate Site Please check.
  
  [Request to customers]
  ・Regularly check your points history
  ・Change password
  *If you are using your login ID (email address) on other sites or apps,
  Please consider making changes.
  ・Use a strong password (uppercase and lowercase letters, numbers, and symbols)
  *Please also refer to the following for information on setting passwords.
  From the Ministry of Internal Affairs and Communications' Cybersecurity for the Public website
  "Setting and managing secure passwords"
  https://www.soumu.go.jp/main_sosiki/cybersecurity/kokumin/security/business/staff/06/ 
  (You will be redirected to an external site.)
  
  For frequently asked questions and Contact regarding this matter, please visit the following website:
  Frequently asked questions/ Contact regarding unauthorized login by third parties | Mitsui Fudosan Retail Management Co., Ltd.
   

• 2026/01/15

  [Recruitment] Spring Baked Marche 5th (tentative) We are looking for vendors

  At MITSUI OUTLET PARK SAPPORO KITAHIROSHIMA, we will be holding a "Baked Marche" in the event space inside the building.
  Therefore, we are looking for businesses that would like to open a store. Please see below for details.
  
  [Event Overview]
  ■ Location: MITSUI OUTLET PARK SAPPORO KITAHIROSHIMA
  Clover Mall 1F Event Stage Elfin Court
  and event space within the building
  
  ■Date and time: March 14th (Sat) - March 15th (Sun), 2026
  
  ■Two shift system
  10:00 AM - 12:30 PM
  PM 13:30-16:00
  
  ■ Booth entry fee: Please check the application form
  
  ■ Application form
  https://docs.google.com/forms/d/e/1FAIpQLSfq9loUcrdWnFWJewecfFly5DNGxkSPFM5cuyciQcyG7epnFw/viewform?usp=sharing&ouid=116026623911342865829
  
  ■ Contact Information
  Baked Marche Event Management Office
  East Daily Co., Ltd. info-mop@din-group.co.jp

• 2025/03/13

  Stores where facility shopping vouchers cannot be used

  Thank you for always using MITSUI OUTLET PARK SAPPORO KITAHIROSHIMA.
  Please note that facility shopping vouchers cannot be used at some stores.
  
  [List of stores not included]
  ・Abercrombie & Fitch
  ・ Seven-eleven
  ・Some event stores
  *As of April 2025
  
  [Notes]
  *Please note that some stores other than those listed above may not accept this card. Please check with each Shops for details.
  *Some facility shopping vouchers can only be used when paying with a Mitsui Shopping Park Card "Saison". They may not be usable when paying with cash.
  *Please Contact at each store or facility regarding the use of gift certificates, coupons, etc. other than facility shopping vouchers.

• 2025/03/12

  Please be wary of suspicious phone calls claiming to be from our company or facilities.

  We have recently received information that suspicious phone calls have been made regarding credit cards and other matters from individuals claiming to be affiliated with our company.
  Specifically, they received phone calls saying things like, "Someone is trying to use your credit card," or "Did you use a MITSUI OUTLET PARK card?"
  Our staff and facilities will not contact you regarding credit card usage.
  If you receive such a call, please be careful not to provide your credit card number or any other personal information, and do not respond to any requests from the caller.

• 2025/01/21

  Stores where "Mitsui Shopping Park App App de Payment", "Point QR" and "QR Code Payment" are not available

  At MITSUI OUTLET PARK SAPPORO KITAHIROSHIMA, when paying at the following stores, you cannot pay with the Mitsui Shopping Park app, app de payment, QR code payment (PayPay, Rakuten Pay, d Pay, au PAY, merpay, Alipay, WeChat Pay, QUO Card PAY), or earn or use Mitsui Shopping Park points with point QR codes.
  
  We apologize for any inconvenience this may cause and appreciate your understanding.
  
  [List of stores where this service is unavailable]
  ・ VERSACE (Available from April 1, 2025)
  ・Jimmy Choo
  ・ BALLY
  ・ Abercrombie & Fitch
  ・ Seven-eleven (Payment by app, QR code for points and other methods available)
  
  *This may not be available at some event stores.
  *This may change without notice. Please Contact each store for details.
  *QR code is a registered trademark of DENSO WAVE Inc.
  
  
  
  
   

• 2024/10/22

  Basic Policy on Customer Harassment

  Our goal is to operate safe, secure and attractive commercial facilities and provide our customers with comfortable spaces and Services.
  In order to achieve this, we believe it is essential to protect the mental and physical health of employees working in our commercial facilities and ensure a working environment where they can work with peace of mind.
  We will continue to respond sincerely to opinions and requests from customers, but as an organization, we will take a firm stance against any behavior that we determine to be customer harassment, including consulting with the police and lawyers.
  　
  ■ Definition of customer harassment
   Based on the Ministry of Health, Labor and Welfare's "Corporate Manual for Countermeasures against Customer Harassment," we have defined customer harassment as "customer requests or behavior that is inappropriate or that involves socially inappropriate behavior (abusive language, assault, threats, etc.) that harms the working environment of employees."
  The main examples of customer harassment are as follows, but are not limited to these:
  ・Violence, abusive language, and other harassing behavior
  ・Excessive or unreasonable requests, or requests unrelated to the product or Services
  - Demands or attacks on individual employees
  ・Time and location restrictions that exceed reasonable limits
  ・Defamation onsocial media or the internet
  - Any other requests or behavior whose content or nature is deemed inappropriate according to social standards
   

• 2023/05/22

  Please beware of fake websites and accounts pretending to be from MITSUI OUTLET PARK

  Please be sure to check the official MITSUI OUTLET PARK account.

  Thank you for your continued patronage of MITSUI OUTLET PARK official website and official social media accounts.
  The official MITSUI OUTLET PARK website and official SNS accounts (channels) are only available at the links below.
  Please be aware that other accounts have no affiliation whatsoever with our company.
  
  If you use a fake site or enter personal information in a direct message from a fake account, there is a risk that your information may be misused.
  We ask that you please check the URL before accessing Access, or Access the site from the official facility website or social media list below, and refrain from using fake sites or accounts.
  If you have actually fallen victim to this scam, please prepare documents related to the other party you transacted with, such as the screen from the transaction, the contents of emails exchanged with the other party, the other party's information (ID, address, phone number, account number), transfer records, etc., and contact your nearest police station in advance to seek advice.
  
  Please see the link below for details.
  Please check the official MITSUI OUTLET PARK account | MITSUI OUTLET PARK (mitsui-shopping-park.com)