Multilingual Call Center

If you need help, please Contact. A foreign language speaking operator will assist you.

■Guidance in English
Calls from Japan: 0120-355-231
Calls from overseas: 03-5927-9321 (+81-3-5927-9321)

■ Guidance in Chinese
Calls from Japan: 0120-355-231
Calls from overseas: 03-5927-9320 (+81-3-5927-9320)

■Guidance in English
Calling from Japan: 0120-355-231
Calling from overseas: 03-5927-9321 ​ ​(+81-3-5927-9321)

■ Guidance in Chinese
Calling from Japan: 0120-355-231
Calling from overseas: 03-5927-9320​ ​(+81-3-5927-9320)

Union Pay

Available at all stores.
*Some stores are excluded.

Alipay/WeChat Pay

Available at all stores.
*Some stores are excluded.

Coin lockers (charged)

Coin lockers are available.
Leave any unnecessary baggage in the lockers and enjoy shopping at your leisure.
*All sizes are listed in the order of width x height x depth.

place:
・ 1F, near the central escalator (electronic money accepted)
Large 352mm x 866mm x 678mm 6 doors
Medium 352mm x 516mm x 678mm 2 doors
Small 352mm x 325mm x 678mm 13 doors

・ 1F West B escalator (cash only)
Large 346mm x 774mm x 482mm 8 doors
Small 346mm x 370mm x 422mm 24 doors

・ Near the Costco entrance (cash only)
Large 346mm x 774mm x 482mm 4 doors

Refrigerated coin lockers (charged)

Refrigerated coin lockers are available.
Leave any unnecessary baggage in the lockers and enjoy shopping at your leisure.

place:
1F
・West A escalator area 24 doors
・West B escalator area 8 doors
・8 doors near the Costco entrance

Size: 359mm x 297mm x 335mm (36 liters)
*Sizes are listed in the order of width x height x depth.
*All payments are cash only.

Courier Services

Location: 1F Northwest Entrance

We offer counter Services such as shipping luggage nationwide and temporarily storing your luggage so that you can enjoy shopping without having to carry anything.
Hours of operation: 10:00-19:00

Guide to using clothing alterations and size adjustments

Location: 1F mom's reform

We accept applications through "mom's reform."

■ Adjusting the size of clothes
Please check the completion time, price, etc. at the store.

Smoking Area

Location: 1F North toilet, 2F North toilet, 3F South toilet

About lost property

For Contact regarding lost property, please call 06-6780-9100.

For Contact regarding lost property, please call 06-6780-9100.

Wireless LAN (Wi-Fi) Services

Convenient wireless LAN (Wi-Fi) is available at MITSUI OUTLET PARK Osaka Kadoma.
You can enjoy comfortable information and communications except in some areas.
*This service may not be available depending on the signal conditions, line congestion, or device used.

■Currently available Services

■ Regarding use

●You can use “MSP Free Wi-Fi” by registering your email address or SNS account (Facebook, Twitter, Weibo, d Account) on the spot.
* Each connection can be used for up to 120 minutes.
Wi-Fi is available in all areas.

AED installation locations

Location: 1F General Information, 2F West B Escalator, 3F West B Escalator, 4F Elevator Hall

Please check the floor guide for the location of AEDs.

AEDs are installed in various places in the building. An AED is a medical device that delivers an electric shock to the heart when it experiences dangerous arrhythmia, such as ventricular fibrillation, to return it to a normal state.

Electric vehicle charging station

Six standard chargers for electric vehicles have been installed in the East Parking Structure.
This can be done through the EV charging app "MyPlago" which allows you to make reservations.

■ Location: East Parking Lot 1F
■Installed equipment: Normal charger (4kW)
■Usage fee: Please check "My Plago".
■Payment method: Credit card or electronic payment app registered in "My Plago"
■Advance reservation: Through "My Plugo," you can reserve an available parking space with a charger installed for up to 60 minutes free of charge.

Click here to download the smartphone app "My Plago"
https://deep.native.plugo.co.jp/download
*Separate Parking fees will apply.

To use this service, you will need to install the "My Plago" app on your smartphone.
Regarding advance reservations, if there is availability, reservations can be made via the app up to 60 minutes before the desired charging time.

Contact regarding this Services, please contact Plago Co., Ltd.
https://plugo.co.jp/contact/

Currency exchange machine

Location: 1F West B escalator side

You can exchange 1,000 yen notes and 500 yen GYOKU for 100 yen GYOKU.
* Large bills are not accepted.

Currency exchange machine

Location: 2F Southwest Entrance

Applicable currencies: US dollar, Euro, UAE pound, Australian dollar, Chinese yuan, Hong Kong dollar, Korean won, New Taiwan dollar, Singapore dollar, Thai baht, Indonesian rupiah, Malaysian ringgit

Taxi Usage Guide

There is a taxi stand at the traffic plaza.

Bicycle Pump

There is one in the West Bicycle Parking Lot and two in the East Bicycle Parking Lot. Please see the map below for their locations.

COIN PHOTO

Location: 1F West A in front of the elevator