Frequently Asked Questions

What is MITSUI OUTLET PARK?: We are an outlet mall with locations across the country. We aim to create an environment where customers can enjoy high-quality, fresh shopping, making it easier and more enjoyable to shop. In addition to shopping, we also aim to create an environment where customers can enjoy events, live music, and other activities outside of shopping, making the outlet shopping LIFE more accessible to customers.

The first full-scale Lee OUTLET mall in Japan, where retailers sell inventory purchased from manufacturers, was Tsurumi Hanaport Blossom (MITSUI OUTLET PARK OSAKA TSURUMI), which Mitsui Fudosan opened in Tsurumi Ward, Osaka in March 1995. This was the start of a new style that combined shopping and amusement.
Can I pay by credit card?: We accept Visa, Mastercard, JCB, etc.
Please note that some Shops may not be available.
Can I use electronic money?: You can use Rakuten Pay, dPay, PayPay, auPAY, Merpay, QUO Card Pay, Alipay, and WechatPay.
Please note that some Shops may not be available.
*Transportation IC cards, iD, Rakuten Edy, etc. cannot be used.
Can I use gift cards?: You can use gift certificates issued by credit card companies, JCB, VISA, UC, DC, NICOS, Mitsubishi UFJ NICOS gift cards, etc.
Please note that some Shops may not be available.
*"National department store gift certificates" cannot be used.
What is a "Mitsui Outlet Park Card"?: New applications for MITSUI OUTLET PARK Card were closed on Friday, February 23, 2014.
The Mitsui Outlet Park Card is a credit card that allows you to earn preferential points by using the card anywhere at MITSUI OUTLET PARK operated by Mitsui Fudosan, and also allows you to take advantage of a variety of special offers prepared for each facility.
<Bonus content>
・ Use your accumulated MITSUI OUTLET PARK points to receive shopping vouchers
(500 points will give you a 500 yen shopping voucher).
・Get great deals at our member-only Shops.
Learn more
I would like to subscribe to MITSUI OUTLET PARK email newsletter.: We will deliver the latest information and deals from MITSUI OUTLET PARK Park (SAPPORO KITAHIROSHIMA, SENDAI PORT, IRUMA, MAKUHARI, KISARAZU, TAMA MINAMI OSAWA, YOKOHAMA BAYSIDE, Hokuriku HOKURIKU OYABE, JAZZ DREAM NAGASHIMA, SHIGA RYUO Ryuo, MARINE PIA KOBE, KURASHIKI) and other Mitsui Shopping Parks. Please register here and select the facility you would like to receive notifications from.
Register here
I would like to change or cancel my subscription to MITSUI OUTLET PARK email newsletter.: If you wish to change your registration details or unsubscribe from our email newsletter, please log in to the members page and change your registration details.
Members page is here
Can I bring pets with me?: You can enter the facility as long as you follow the rules.
For details, please check the "Facility Services > Guests with Pets" section on the website of each facility before visiting.
*Please note that in SAPPORO KITAHIROSHIMA and HOKURIKU OYABE, pets other than guide dogs, assistance dogs, and hearing dogs are not allowed inside the facilities.
*In Kadoma, Osaka, we ask that you refrain from bringing pets other than guide dogs, assistance dogs, and hearing dogs into the premises, with the exception of PETS-FIRST PETS-FIRST Animal Hospital.
*At MARINE PIA KOBE, we ask that you please refrain from entering the facility with the exception of guide dogs, assistance dogs, hearing dogs, and pets in pet carts or carrier bags that cover their faces.
We appreciate your understanding and cooperation.

For other inquiries regarding MITSUI OUTLET PARK please click here