FAQ

Tax-free Procedures

Please check the link below or the COREDO Muromachi floor maps for participating stores. The Nihonbashi Information Center (COREDO Muromachi 1, B1F) provides information and English brochures about tax-free procedures.

Hotel Delivery and International Delivery

Unfortunately, we cannot deliver luggage or personal belongings to your hotel, or ship internationally.

Mitsui Shopping Park Point Card Usage System

Holders of Mitsui Shopping Point Card receive one point for every ¥100 spent (excluding tax). Each point equals ¥1 and can be redeemed in ¥500 increments. Please inquire at the Nihonbashi Information Center for details and conditions. Applications for the Mitsui Shopping Point Card can also be made here.

Foreign Language Support

The Nihonbashi Information Center provides assistance in English seven days a week from 10:00 a.m. to 7:00 p.m. Support for other languages varies from day to day.

Support in English :
+81-3-3242-2334(10:00 am - 7:00 pm)
Omotenashi In-Store Services

Free Wi-Fi is availablei through the "nihonbashi-freeWi-Fi" network. Pocket Wi-Fi routers may also be borrowed from the Nihonbashi Information Center.

Nihonbashi Free Wi-Fi
  • Wheelchairs may be borrowed from the Nihonbashi Information Center. Please inquire at the information counter. (Reservations are not permitted). Strollers are not available.

  • Nursing rooms, please see the floor map inside each building or inquire at the Nihonbashi Information Center.

  • ATMs are available for:
    - Mizuho Bank: COREDO Muromachi 1 (1F)
    - Resona Bank: COREDO Muromachi 3 (B1 and 1F)
    - Seven Bank: Nihonbashi Mitsui Tower (1F)

  • Luggage storage service and lockers are not available at COREDO Muromachi. Coin lockers are available at Mitsukoshimae Station.

Accepted Forms of Payment

Payment may be made by credit card or cash. Accepted credit cards include VISA, JCB, MasterCard, American Express, Diners Club and UnionPay. Some stores may not accept credit cards, so please inquire at each store or the Nihonbashi Information Center for further details.

Warnings and Prohibited Acts
  • Smoking is prohibited inside the buildings, except in some restaurants. Please use the designated smoking areas.
  • Photos and videos may be taken for personal use only. Permission is required for any other use.
  • Please refrain from bringing animals other than guide dogs and service dogs to COREDO Muromachi.