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Please feel free to visit the information Desk on the 1st floor. The Information Desk is the place to get directions (including floor maps), ask about lost children, page customers, and check Lost & Found.
Multilingual call center services
We provide a call center service in English and Chinese.
Inquires from Japan: 0120-355-231
Inquires from other countries:
ATMs are located on the 1st and 2nd floors. We have JP Bank, Kita Osaka Shinkin Bank, Ikeda Senshu Bank, Kyoto Bank, Mitsui Sumitomo Bank, Mizuho Bank, Seven Bank, Risona Bank
Withdrawing cash (Japanese yen) from credit cards at ATM
You can withdraw cash by credit cards issued outside of Japan at Seven bank ATM, including Visa, Plus, MasterCard, American Express, JCB, Maestro, Cirrus on the 2nd floor. The ATM provides English user menu.
Coin lockers are located on each floor.
Smoking rooms are located on each floor.
Nursing rooms are located on each floor, including changing tables, hot-water heaters, vending machines for diaper changing sheets and carton juice.
There are multipurpose toilets (ostomate-accessible toilets) on each floor. Pregnant women, handicapped and senior citizens, and customers with small children can use preferentially.