Guests with pets

Rules for passengers with pets

To enter each store, please check for one of the stickers below at the entrance.

Please observe the following rules while inside the building.

Other rules

• ・Guide dogs, hearing dogs, and service dogs are allowed in all stores. Please bring your registration card with you when entering the store.
• ・Some Shops allow pets inside, but only if the lid is closed to prevent the head or body from sticking out of the pet cart or carrier bag.
• For safety, please keep your pet on a lead and keep it as short as possible.
• ・Please be careful not to run out into the parking lot or onto the road as it is extremely dangerous.
• ・When using the special shuttle bus, please be sure to put your belongings in a carry-on bag before boarding.
• ・The facility will not be held responsible for any disputes between guests regarding pets.
• ・If you do not observe proper etiquette, you may be refused entry with your pet.

Pet-friendly Shops

Requests when bringing pets into the store

• ■Dog run
  Pines Dog Run
• ■Grooming salon
  Bow wow MITSUI OUTLET PARK SHIGA RYUO Store
• ■ Pet-friendly toilets
  ・Priority restrooms in Galleria on the 1st floor of South Mall
• ■Pet-friendly elevator
  ・South Mall 1F, next to ARMANI FACTORY STORE
  ・South Mall 2F, next to the food court
  ・North Mall 3F, next to STARBUCKS COFFEE
• ■A space where you can eat and drink with your pet
  ・Benches in the outdoor space inside the building
  ・Open terrace in the berry garden
  ・Food court terrace seats
  (If you are bringing pets to the terrace seats, please use the stairs outside.)
• *Guide dogs, service dogs, and hearing assistance dogs are allowed in all stores.