Service details

Provide convenient services for foreign tourists

Free Wi-Fi

Wi-Fi hot point inside the building is free of charge.

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Telephone customer service center

Young manager and customer service center, customer service
Interview with service personnel in foreign languages.

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Credit card

Acceptable credit cards are VISA, JCB, MASTER, Mikoku Untsu, and Diners Club.
(Excluding some stores)

UnionPay Card

Can be used by all stores.
* SEVEN-ELEVEN excluded.

Payment by Baoba and WeChat

Can be used by all stores.
(Excluding Bufen stores)

Foreign currency exchange machine
*Standard hours for each facility after opening hours.
Installation location West entrance of CLOVE R MALL 1F.

<Available Currency>

• Foreign currency → Japanese yen
  *Renminbi, Taiwanese currency, Hong Kong currency, Korean currency, Taishin, Xinkapo Yuan, Miyuan, Pingyuan

Large coin-throwing ornament cabinet

Installation location West entrance of CLOVE R MALL 1F.
*Cost refund method: 100 days of use,
Immediately leave the meeting after tying the knot. Respectful requests and unnecessary acts
In the ornamental chest, you can enjoy the pleasure of shopping.

General Service Desk

• General service desk/member service desk

  

  Inquiries about borrowing bicycles (free of charge), missing children, etc. within the museum.

ATM

• ATM/cash machine

  

  SEVEN Bank Business hours: 10:00-21:00
  (Change of business hours and location at the end of the year)
  *At the end of the year and the beginning of the year, illegal use may occur during the Golden Week period.
  [Cash presentation machine] Not installed

Tourists with limited mobility

• Wheelchair rental

  

  *Kogo Sogo Service Center Lease

• Unimpeded washing time / Unobstructed washing time
  (Artificial anal basin)

  

  It is possible to install a seated chair and use it without any obstacles.

Tourists with children

• Use coin-operated baby carriage

  

  100 days of deposit will be required at the time of use.
  When you return the baby carriage, you will be refunded 100yen immediately.
  ＜The use of the baby car is as follows
  The use period is from 2 months to 24 months.
  The deposit of 100 yen is required at the time of use.
  The machine is located at CLOVE R MALL2F, next to VANS.
  When you return, please leave the baby car inside the building.
  Please note that all baby carriages are available for rent.

• Nursing room

  

  There are 5 spaces inside the building for nursing.
  A small space is available for changing urine cloth, changing clothes,
  Parallel hydrothermal equipment. It's okay to eat this oki bubble beef.

• Bedclothes changing room

  

  Washing facilities in each area, urinary cloth changing table,
  Available for 1 month to 2 and a half years, on the changing table for infants and toddlers.

• Parent-child laundry

  

  The ``young and young child sitting position'' is available for men and women who wash their hands in the room for 5 months to 2 and a half years.

Other Services

• Coin-throwing ornament cabinet

  

  Location: CLOVE R MALL 1F, behind the north entrance tower ladder,
  CLOVE R MALL1F Chuo Electric Railway Station,
  MAPLE MALL2F "AMERICAN EAGLE OUTFITTERS"
  *Cost refund method: 100 days of use,
  Immediately leave the meeting after tying the knot. Respectful requests and unnecessary acts
  In the ornamental chest, you can enjoy the pleasure of shopping.
  *MAPLE MALL 2F “AMERICAN EAGLE OUTFITTERS”
  The usage time for the Akatsuki Ornament Box ends at the 8th mark of the night.
  [Large ornamental chest] Location: CLOVE R MALL 1F west entrance

• Clothing Modification

  

  CLOVE R MALL 2F reparera
  Repair shop demand time and cost

• Tobacco area

  

  CLOVE R MALL1F 3rd place, CLOVE R MALL2F 3rd place,
  MAPLE MALL has two tobacco areas.
  *Instruction for the inspection tower (1F, 2F).
  No smoking inside the building, designated areas for smoking.

• Mobile phone charger

  

  CLOVE R MALL 1F Sogo Service Center

• Electric vehicle charger

  

  *Cost refund method: 100 days of use,
  Immediately leave the meeting after tying the knot. Respectful requests and unnecessary acts
  In the ornamental chest, you can enjoy the pleasure of shopping.