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Common Problems

よくある質問 よくある質問

Q. Business hours for notification of premiums.

Store
10:00-20:00
Gourmet area
10:30-20:00
(Last Supper 19:30)
Restaurant
11:00-21:00
(Last Supper 20:30)

Q: Is there a closed day?

Irregular holidays

Q: Are there any duty-free shops?

Yes.
For more information, please visit the duty free shop page.

Q. Is it possible to proceed with the purchase?

I have a licensed driver. (1F West exit near self-help ladder)

  • Foreign currency → Japanese yen
    *Renminbi, Taiwanese currency, Hong Kong currency, Korean currency, Taishin, Xinkapo Yuan, Miyuan, Pingyuan

Q. Can I use the credit card?

VISA, JCB, Master, American Express, Diners Club credit cards can be used.

Q. Can I use the silver card?

Available at all stores.
*Excluding FamilyMart, etc.

Q.Is there an ATM machine?

■ SEVEN Bank ATM
Hours of operation: 10:00-20:00
■Hokuriku Bank
Hours of operation: 10:00-20:00
■ E-net ATM
Hours of operation: 10:00-20:00

Q.Is there free WIFI hotspot?

Uncovered WIFI throughout the campus. (exemption)
When in use: Notes for internal operations.

Q. Are there any foreign language service personnel available?

We have hotline centers.

Q. Can I visit the building?

Located within the facility. It is also possible to check the official station.

Q. Is it possible to purchase items and have them shipped overseas?

It is impossible to be carried away and sent abroad.

Q. Is there a way to enter the property?

2F restaurant area adjacent to the laundry room.

<Size>
Length 78cm x Width 35cm x Depth 49cm
Length 51cm x Width 35cm x Depth 43cm
<Cost>
Free (100yen departure fee)

Q: Is there a reception room?

Located on the side road on the 2nd floor.
For more information please visit the gallery.

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