Service details

Provide convenient services for foreign tourists

Free Wi-Fi

Wi-Fi hot point inside the building is free of charge.

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Telephone customer service center

Young officer Kasu Kaname's assistant, call me below.
Interview with service personnel in foreign languages.

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Credit card

Acceptable VISA, JCB, MASTER, Mikuni Untsu,
This is a credit card for Diners Club.
(Excluding Bufen stores)

UnionPay Card

Can be used by all stores.
※Partial exhibition ticket/liquid restaurant car, etc., UnionPay cards included

Foreign currency exchange machine
*The set time for each installation is subject to the release time.

<Available coin types>

• Foreign currency → Japanese yen
  *People's Union, Taiwan, Hong Kong, Tang, Taiping, Xinkapoyuan, Miyuan, Europe

General Service Desk

• Foreign Guest General Service Desk/
  Comprehensive Tax-Free Accounting

  

  · Installation guide
  · Tax-free procedure
  ·English/Chinese available

ATM

• ATM

  

  "SEVEN Bank"
  *UnionPay cards accepted.
  10:00-21:00

  《HYAKUGO BANK ATM, Sanjusan Bank ATM》
  10:00-21:00

  ◼Other bank cooperative financial institution provision card availability hours
  10:00-21:00
  (Closed at 5pm on weekends and holidays)
  ◼Postal bank sponsorship card availability hours
  10:00-21:00

Tourists with limited mobility

• Unimpaired washer/unimpaired washer (artificial anus wash basin)

  

  It is possible to install a seated chair and use it without any obstacles.

• Wheelchair rental

  

  Loan service provided by 5 areas.
  *100-day coins for demand during lease,
  Retreat when you return.
  *The original lease is for the return of the wheelchair.

Tourists with children

• Baby car rental

  

  *The general service desk on the 1st floor of North Korea is available for borrowing.
  (Available for children under 4 years of age, weight limit: 18 kg)
  *This is a region where you can return your car to a rented place.
  ※Limited quantity

• Children's Playground

  

  You can buy it here,
  A relaxing space for Japanese families and people to relax.
  `` Jouete'' is located on the 2nd floor of the north district.

• Nursing room

  

  There are 4 rooms in the building with a changing table for urine cloth,
  Available for infants and toddlers from 1 month to 2 and a half years old
  Changed urine cloth on changing table.

• Bedclothes changing room

  

  There are 4 rooms in the building with a changing table for urine cloth,
  Available for infants and toddlers from 1 month to 2 and a half years old
  Changed urine cloth on changing table.

• Parent-child laundry

  

  The inside of a laundry room for men and women living together
  ``Baby and toddler sitting position'' can be installed for 5 months to 2 and a half years.
  ``Children's Seat'' written by ``Children's Seat'' for children between 1 month and 2 years old.
  Added a trough lid and washing stand for young children.

Other Services

• Coin-throwing ornament cabinet

  

  Location: South District 1F, Park District 1F
  Coin-throwing ornament cabinet installed
  South District 1F "SHIPS" in front of the office,
  South District 1F "BOUL'ANGE Café"
  South Block 1F "Gongcha" rear
  Behind `` Maison Margiela'' on the 1st floor of the park area.
  It is possible to dispose of unnecessary items in the storage box, and reduce the amount of unnecessary items.
  (Additional coin converting machine.)

  ●Service hours

  10:00-20:00 (as per facility operating hours)

  ●Cost

  Small 200 days/1st, Medium 300 days/1st, Large 400 days/1st

  Extra-large 600-day circle/1st edition / Extra-large 800-day circle/1st edition

  *Please note: Do not use after working hours. (Limited daily use)

  ● Ornamental cabinet size
  [Extra Large] Confinement: 540mm Altitude: 1,142mm Depth: 675mm
  [Extra Large] Level: 540mm Altitude: 567mm Depth: 675mm
  [Large] Level: 357mm Altitude: 802mm Depth: 513mm
  [Medium] Level: 357mm Altitude: 533mm Depth: 453mm
  [Small] Level: 357mm Altitude: 398mm Depth: 453mm

• Clothing Modification

  

  Parkside Area 2F "reparera +" provided repair service.

• Tobacco area

  

  There are 5 tobacco areas within the building.
  When smoke is emitted outside the building, a fixed place must be set up for smoke and ash eruption.
  *Smoking is prohibited throughout the building.

• Parking Service

  

  <Cost> 1,000 days/1 day
  The bus stop is shared by Nagashima Onsen Rakuen.
  3,000 days' worth of tourists, including consumption within the building, can immediately enjoy the withdrawal machine and serve the withdrawal fee.
  Request a stop ticket, and get a stop ticket inside the car.

• Action Phone Charger

  

  There are two facilities in the building
  Additional charge (20 minutes bell 100 days) action phone charger.
  *Not applicable to some models.

• Prayer Room

  

  The prayer room is free to pray.