We accept repairs for CITIZEN watches at CITIZEN JAZZ DREAM NAGASHIMA store.
(For products purchased at CITIZEN Outlet, if they are still under warranty, please bring the warranty card.)

If you have any problems, such as your radio-controlled watch is out of sync, your solar-powered watch has stopped working, you want to change the battery, or you want to change the strap,
We also accept items purchased at other stores.

If we can fix your radio-controlled watch time or adjust the strap size on the same day, we will do the following in-store:
We do this free of charge whenever possible.

Depending on the situation, there may be a charge for taking the product to the repair center.
In that case, we will provide you with an approximate estimate of repair costs, delivery time, etc.

We also carry CITIZEN 's affiliated brands Frederique Constant, Alpina, and Bulova.

Please feel free to bring it to CITIZEN JAZZ DREAM NAGASHIMA store.

*Please note that in some cases we may have to return the product as is due to the discontinuation of production of repair parts.

In addition, for customers who are considering replacing their watch in addition to repairs, we have a number of great deals available, so please take this opportunity to visit us.


We look forward to seeing you all.