It's free anytime, and you can use it as many times as you like.

CITIZEN offers products that do not require regular battery replacement.
We offer a free charging Services for Eco-Drive watches in our stores.

Eco-Drive (solar) watches, once fully charged, will continue to operate even in the absence of light for 6 months to a maximum of 7 years thanks to their power-saving function. To ensure reliable use, we recommend exposing them to sunlight for 5-6 hours once a month, such as by a south-facing window.

Radio-controlled clocks and satellite-controlled clocks require a certain amount of charge to receive radio signals.

If you're experiencing problems such as accidentally storing your solar-powered watch in a dark place and it stopping, or noticing the second hand moving two seconds at a time (a charging warning function – a sign from the watch that there isn't enough light), please feel free to visit CITIZEN.

We use an LED rapid charger with 100,000 lux, the same brightness as sunlight, to ensure your Eco-Drive watch is properly charged with light.
*Please allow approximately one hour for this process.

If it's a CITIZEN product, you can get it serviced free of charge anytime, any number of times, regardless of where you purchased it.

Our entire staff looks forward to your visit.