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Common Problems

FAQ FAQ

Q. Is it possible to proceed with the purchase?

Enough embrace, you can't move forward. If you have any questions, please feel free to contact us.

  • Foreign currency → Japanese yen
    *People's Union, Taiwan, Hong Kong, Tang, Taiping, Xinkapoyuan, Miyuan, Europe

Q. Can I use the credit card?

VISA, JCB, Master, American Express, Diners Club credit cards can be used.

Q: Are there any duty-free shops?

Yes.
For more information, please visit the duty free shop page.

Q. Can I use the silver card?

Available at all stores.
*Some parts may be used illegally when operating special features, special areas, etc.

Q.Is there an ATM machine?

■SEVEN Bank ATM automatic staff (at B-SITE, C-SITE 1F washroom)
Business hours: 10:00-20:00

Q.Is there free WIFI hotspot?

There are many places in the shopping mall. (exemption)
Register the notes for movement within the construction area before use.

Q. Are there any foreign language service personnel available?

We have hotline centers.

Q. Can I visit the building?

There are several buildings within the facility area.
You can also access this page (PDF).

Q. Is it possible to purchase items and have them shipped overseas?

It is impossible to be carried away and sent abroad.

Q. Is there a way to enter the property?

A 2-volume automatic storage box is installed inside the door.

<Size>
(large issue) length 79.95cm x width 42cm x depth 60.5cm
(Middle issue) Length 47.45cm x Width 42cm x Depth 60.5cm
(Small number) Length 31.5cm x Width 42cm x Depth 60.5cm
<Cost>
(Large) 400 yen
(Medium) 300 yen
(Small) 200 yen
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