Announcements

• 2026/02/01

  Notice of change Hours of operation in February 2026

  Thank you for always using MITSUI OUTLET PARK KURASHIKI.
  We apologize for the inconvenience, but Hours of operation will be changed as follows in February 2026.
  
  ■ Hours of operation
  February 1st (Sunday) - February 28th (Saturday), 2026
  10:00-19:00
  *In February, both Shops and cafeteria will be open until 7:00 p.m. every day.
  
  We apologize for any inconvenience or trouble this may cause our customers, and we appreciate your understanding.
   

• 2026/01/05

  [Important Notice] Introduction of two-factor authentication (one-time password)

  Thank you for using the Mitsui Shopping Park Members Page.
  As a security measure to ensure safer use of Services,
  If we detect a login from an unusual device or environment, we will implement a system that requires two-step authentication (one-time password) to verify the user's identity.
  
  ◆Scheduled launch date: January 7th (Wed) 12:00
  
  ◆How to use
  1. After entering your ID and password on the login screen, if a login from an unusual device or environment is detected, a one-time password entry screen may be displayed.
  2. A one-time password will be automatically issued and sent to the email address registered on your member's page.
  3. Enter the one-time password you received to complete the login process.
  *You do not need to set your own one-time password.
  
  ◆ Frequently asked questions about two-step authentication Here Please check.
  
  ◆Notes
  ・The one-time password is valid for 5 minutes. Please enter it as soon as possible after receiving the email.
  ・If you do not check the email containing the one-time password, you will not be able to log in.
  *Please check the email address you have registered on the members page in advance.
  
  
   

• 2025/10/20

  [Important Notice] Caution and request regarding logins by third parties

  An unauthorized login by a malicious third party has been confirmed on the Mitsui Shopping Park Point Members Page.
  There is a possibility that your account may be used fraudulently, so to ensure safe use of Services, we ask that you take the following measures.
  For more information on this matter, please Mitsui Fudosan Retail Management Co., Ltd. Corporate Site Please check.
  
  [Request to customers]
  ・Regularly check your points history
  ・Change password
  *If you are using your login ID (email address) on other sites or apps,
  Please consider making changes.
  ・Use a strong password (uppercase and lowercase letters, numbers, and symbols)
  *Please also refer to the following for information on setting passwords.
  From the Ministry of Internal Affairs and Communications' Cybersecurity for the Public website
  "Setting and managing secure passwords"
  https://www.soumu.go.jp/main_sosiki/cybersecurity/kokumin/security/business/staff/06/ 
  (You will be redirected to an external site.)
  
  For frequently asked questions and Contact regarding this matter, please visit the following website:
  Frequently asked questions/ Contact regarding unauthorized login by third parties | Mitsui Fudosan Retail Management Co., Ltd.
   

• 2018/07/01

  Poplar Okayama KURASHIKI City Nursery School - How to use temporary childcare

  We provide temporary childcare for your children at the urban nursery school Poplar Okayama KURASHIKI, located on the 2nd floor, section 2,200.
  We offer monthly childcare as well as temporary childcare while you go shopping, and we look after your children all year round (7:30-20:30).
   
  You can also check in on the same day if there are spaces available. (Use is for 1 hour or more, in 10 minute increments)
  Please feel free Contact the school with any questions or to check availability.
  (TEL: 086-423-5020)
   
  You can also find more information about the urban nursery school Poplar Okayama KURASHIKI here.
  Urban Nursery School Poplar Homepage "Information on each nursery school" (linkhttps://rabi-popo.com/city_popolar/area/detail/post_70.html)
   
  ! POINT!
  ◎ Same-day use is also possible! (Advance reservations are recommended)
  ◎ Accepts babies from 2 months old
  ◎You can leave it only while you shop
  ◎ Arrival and departure is easy, just scan the QR code!
   
  = Garden overview =
  ◆ Target age: From 2 months old to preschool age
  ◆Telephone number: 086-423-5020
  ◆ Hours of operation: 7:30-20:30 (open all year round)
  *If no advance reservations are made, the park opens at 8:00
  *Last admission is at 19:30
   

• 2024/12/01

  Basic Policy on Customer Harassment

  October 22, 2024
  Mitsui Fudosan Retail Management Co., Ltd.
   
  Our company aims to operate safe, secure and attractive commercial facilities and provide our customers with comfortable spaces and Services.
  In order to achieve this, we believe it is essential to protect the mental and physical health of employees working in our commercial facilities and ensure a working environment where they can work with peace of mind.
  We will continue to respond sincerely to customer opinions and requests, but as an organization, we will take a firm stance against any behavior that we determine to be customer harassment, including consulting with the police and lawyers.
  　
  ■ Definition of customer harassment
  Based on the Ministry of Health, Labor and Welfare's "Corporate Manual for Countermeasures against Customer Harassment," we have defined customer harassment as "customer requests or behavior that is inappropriate or that involves socially inappropriate behavior (abusive language, assault, threats, etc.) that harms the working environment of employees."
  The main examples of customer harassment are as follows, but are not limited to these:
  ・Violence, abusive language, and other harassing behavior
  ・Excessive or unreasonable requests, or requests unrelated to the product or Services
  - Demands or attacks on individual employees
  ・Time and location restrictions that exceed reasonable limits
  ・Defamation on social media or the internet
  - Any other requests or behavior that are deemed inappropriate according to social standards.

• 2024/08/15

  About Shops with different Mitsui Shopping Park point Services

  At MITSUI OUTLET PARK KURASHIKI, some stores have different Mitsui Shopping Park Point Services.
  For stores with different point Services, please check here.
  
  We appreciate your understanding in this matter.
  
  *Point Services may differ at some event stores.
  *This may change without notice. Please Contact each store for details.
   

• 2024/08/15

  Stores where "Mitsui Shopping Park App App de Payment", "Point QR" and "QR Code Payment" are not available

  At MITSUI OUTLET PARK KURASHIKI, you can pay with the Mitsui Shopping Park app, app de payment, or QR code payment (PayPay, Rakuten Pay, dPay, au PAY, QUO Card PAY, Pay Merpay, Alipay, WeChat Pay) at the following stores:
  Payment cannot be made with this card, and Mitsui Shopping Park points cannot be earned or used with point QR codes.
  
  We apologize for any inconvenience this may cause and appreciate your understanding.
  
  [List of stores where this service is unavailable]
  ・Nike Factory Store
  ・Urban Nursery School Poplar Okayama KURASHIKI
  
  *This may not be available at some event stores.
  *This may change without notice. Please Contact each store for details.
  *QR code is a registered trademark of DENSO WAVE Inc.
  
  
   

• 2023/05/22

  Please beware of fake websites and accounts pretending to be from MITSUI OUTLET PARK

  Please be sure to check the official MITSUI OUTLET PARK account.

  Thank you for your continued patronage of MITSUI OUTLET PARK official website and official social media accounts.
  The official MITSUI OUTLET PARK website and official SNS accounts (channels) are only available at the links below.
  Please be aware that other accounts have no affiliation whatsoever with our company.
  
  If you use a fake site or enter personal information in a direct message from a fake account, there is a risk that your information may be misused.
  We ask that you please check the URL before accessing Access, or Access the site from the official facility website or social media list below, and refrain from using fake sites or accounts.
  If you have actually fallen victim to this scam, please prepare documents related to the other party you transacted with, such as the screen from the transaction, the contents of emails exchanged with the other party, the other party's information (ID, address, phone number, account number), transfer records, etc., and contact your nearest police station in advance to seek advice.
  
  Please see the link below for details.
  Please check the official MITSUI OUTLET PARK account | MITSUI OUTLET PARK (mitsui-shopping-park.com)