Announcements

• 2024/09/06

  Free baggage storage and delivery Services

  
  MITSUI OUTLET PARK KISARAZU offers delivery and luggage storage Services.
  Please feel free to use this service when shopping.
  
  * Hours of operation *
  Weekends and holidays 10:00-20:00
  * Hours of operation may change on specific days such as long holidays.
  
  *Fee*
  Luggage storage (free of charge)
  *Storage is limited to the day of purchase.
  
  Delivery Services (charges apply)
  *Please ask our staff for details.
  
  Click here for the location
  
  
  
  
  
   

• 2023/05/20

  [Important Notice] Please beware of fake websites and accounts pretending to be from MITSUI OUTLET PARK

  Please be sure to check the official MITSUI OUTLET PARK account.

  Thank you for your continued patronage of MITSUI OUTLET PARK official website and official social media accounts.
  The official MITSUI OUTLET PARK website and official SNS accounts (channels) are only available at the links below.
  Please be aware that other accounts have no affiliation whatsoever with our company.
  
  If you use a fake site or enter personal information in a direct message from a fake account, there is a risk that your information may be misused.
  We ask that you please check the URL before accessing Access, or Access the site from the official facility website or social media list below, and refrain from using fake sites or accounts.
  If you have actually fallen victim to this scam, please prepare documents related to the other party you transacted with, such as the screen from the transaction, the contents of emails exchanged with the other party, the other party's information (ID, address, phone number, account number), transfer records, etc., and contact your nearest police station in advance to seek advice.
  
  Please see the link below for details.
  Please check the official MITSUI OUTLET PARK account | MITSUI OUTLET PARK (mitsui-shopping-park.com)

• 2025/01/30

  Notice of the end of the Direct Bus & Drive Happy Campaign

  Direct Bus & Drive Happy Campaign
  It will end on Saturday, May 31, 2025.
  Please be careful when visiting.
  
  We appreciate your understanding and cooperation.

• 2025/01/28

  Stores where "Mitsui Shopping Park App App de Payment", "Point QR" and "QR Code Payment" are not available

  At MITSUI OUTLET PARK KISARAZU, you can pay using the Mitsui Shopping Park app.
  Payment by QR code (PayPay/Rakuten Pay/dPayment/au PAY/Merpay/QUO Card Pay/Alipay/WeChat Pay),
  Additionally, it may not be possible to earn or use Mitsui Shopping Park points using the point QR code.
  
  We apologize for any inconvenience this may cause and appreciate your understanding.
  
  [Stores where this service is unavailable]
  ・ GUCCI (※Alipay, WeChatPay, PayPay, auPay, Rakuten Pay, dPayment, and Merpay are available)
  ・ Salvatore Ferragamo (※Only available with app payment)
  ・ BARNEYS NEW YORK OUTLET (*App de Payment, Alipay, WeChatPay, PayPay, dPayment, and Merpay are available)
  ・ NIKE FACTORY STORE
  ・ LOEWE
  ・ CELINE
  ・Jimmy Choo
  ・ BALLY
  ・ SAI NT LAURENT (※Only Alipay and Wechatpay can be used)
  ・BOTTEGA VENETA (※Only available via app payment)
  ・ BALENCIAGA (※Only Alipay and Wechatpay accepted)
  ・ TOMORROWLAND (※Only available via app payment)
  ・ Mercedez-Benz
  
  *This may not be available at some event stores.
  *This may change without notice. Please Contact each store for details.
  *QR code is a registered trademark of DENSO WAVE Inc.
  
   

• 2024/12/01

  Basic Policy on Customer Harassment

  Our company aims to operate safe, secure and attractive commercial facilities and provide our customers with comfortable spaces and Services.
  In order to achieve this, we believe it is essential to protect the mental and physical health of employees working in our commercial facilities and ensure a working environment where they can work with peace of mind.
  We will continue to respond sincerely to customer opinions and requests, but as an organization, we will take a firm stance against any behavior that we determine to be customer harassment, including consulting with the police and lawyers.
  　
  ■ Definition of customer harassment
   Based on the Ministry of Health, Labor and Welfare's "Corporate Manual for Countermeasures against Customer Harassment," we have defined customer harassment as "customer requests or behavior that is inappropriate or that involves socially inappropriate behavior (abusive language, assault, threats, etc.) that harms the working environment of employees."
  The main examples of customer harassment are as follows, but are not limited to these:
  
  ・Violence, abusive language, and other harassing behavior
  ・Excessive or unreasonable requests, or requests unrelated to the product or Services
  - Demands or attacks on individual employees
  ・Time and location restrictions that exceed reasonable limits
  ・​ ​Social Media​ ​and slander on the Internet
  - Any other requests or behavior that are deemed inappropriate according to social standards.
  
  2024​ ​year​ ​10​ ​month​ ​twenty two​ ​day
  Mitsui Fudosan Retail Management Co., Ltd.

• 2024/07/13

  About Shops with different Mitsui Shopping Park point Services

  At MITSUI OUTLET PARK KISARAZU, some stores have different Mitsui Shopping Park Point Services.
  For stores with different point Services, please check here.
  
  List of Shops with different point Services | MITSUI OUTLET PARK (mitsui-shopping-park.com)
  
  We appreciate your understanding in this matter.
  
  *Point Services may differ at some event stores.
  *This may change without notice. Please Contact each store for details.

• 2024/07/13

  Stores where gift certificates and shopping vouchers cannot be used

  At MITSUI OUTLET PARK KISARAZU, there are some stores where cash vouchers (various gift certificates, MITSUI OUTLET PARK shopping and meal vouchers, etc.) cannot be used at the time of payment.
  Please contact each store regarding the types of vouchers that cannot be used.
  We apologize for any inconvenience this may cause and appreciate your understanding.
  
  [Green Zone]
  ・ Seven-eleven
  
  [Urban Zone]
  ・ GUCCI
  ・ LOEWE
  ・ CELINE
  ・ POLO RALPH LAUREN FACTORY STORE
  ・ BARNEYS NEW YORK OUTLET
  ・ZEGNA
  ・ SAI NT LAURENT
  ・Brooks Brothers
  
  [Ocean Zone]
  ・ BALENCIAGA
  
  [Garden Zone]
  ・ MARC JACOBS
  ・ ACTUS / SOHOLM CAFÉ
  ・BOTTEGA VENETA
  ・ Mercedez-Benz
  
  [Others]
  ・Wagons, event stores
  
  *You may not be able to use this card at stores other than those listed above. Please check with each store for details.
   

• 2022/05/16

  Regarding the suspension of distribution of floor guides

  Regarding the suspension of distribution of floor guides

  In order to reduce paper resources, our facility has stopped distributing paper floor guides.
  
  Regarding the floor guide,
  This HP (Click here) or by scanning the QR code on information boards throughout the facility.
  You can download it, so please feel free to use it.
  
  We appreciate your understanding and cooperation.
  
  MITSUI OUTLET PARK KISARAZU