Announcements

• 2024/09/06

  Free baggage storage and delivery Services

  MITSUI OUTLET PARK KISARAZU offers delivery and luggage storage Services.
  Please feel free to use this service when shopping.
  
  * Hours of operation *
  Weekends and holidays 10:00-20:00
  * Hours of operation may change on specific days such as long holidays.
  
  *Fee*
  Luggage storage (free of charge)
  *Storage is limited to the day of purchase.
  
  Delivery Services (charges apply)
  *Please ask our staff for details.
  
  Click here for the location
  
  
  
  
  
   

• 2025/10/20

  [Important Notice] Caution and request regarding logins by third parties

  An unauthorized login by a malicious third party has been confirmed on the Mitsui Shopping Park Point Members Page.
  There is a possibility that your account may be used fraudulently, so to ensure safe use of Services, we ask that you take the following measures.
  For more information on this matter, please Mitsui Fudosan Retail Management Co., Ltd. Corporate Site Please check.
  
  [Request to customers]
  ・Regularly check your points history
  ・Change password
  *If you are using your login ID (email address) on other sites or apps,
  Please consider making changes.
  ・Use a strong password (uppercase and lowercase letters, numbers, and symbols)
  *Please also refer to the following for information on setting passwords.
  From the Ministry of Internal Affairs and Communications' Cybersecurity for the Public website
  "Setting and managing secure passwords"
  https://www.soumu.go.jp/main_sosiki/cybersecurity/kokumin/security/business/staff/06/ 
  (You will be redirected to an external site.)
   

• 2023/05/20

  [Important Notice] Please beware of fake websites and accounts pretending to be from MITSUI OUTLET PARK

  Please be sure to check the official MITSUI OUTLET PARK account.

  Thank you for your continued patronage of MITSUI OUTLET PARK official website and official social media accounts.
  The official MITSUI OUTLET PARK website and official SNS accounts (channels) are only available at the links below.
  Please be aware that other accounts have no affiliation whatsoever with our company.
  
  If you use a fake site or enter personal information in a direct message from a fake account, there is a risk that your information may be misused.
  We ask that you please check the URL before accessing Access, or Access the site from the official facility website or social media list below, and refrain from using fake sites or accounts.
  If you have actually fallen victim to this scam, please prepare documents related to the other party you transacted with, such as the screen from the transaction, the contents of emails exchanged with the other party, the other party's information (ID, address, phone number, account number), transfer records, etc., and contact your nearest police station in advance to seek advice.
  
  Please see the link below for details.
  Please check the official MITSUI OUTLET PARK account | MITSUI OUTLET PARK (mitsui-shopping-park.com)

• 2025/10/24

  Stores where "Mitsui Shopping Park App App de Payment", "Point QR" and "QR Code Payment" are not available

  At MITSUI OUTLET PARK KISARAZU, you can pay using the Mitsui Shopping Park app.
  Payment by QR code (PayPay/Rakuten Pay/d Pay/au PAY/Merpay/QUO Card Pay/Alipay/WeChat Pay),
  In addition, it may not be possible to earn or use Mitsui Shopping Park points using point QR codes.
  
  We apologize for any inconvenience this may cause and appreciate your understanding.
  
  [Stores where this service is not available]
  ・Ferragamo (※Only available with app payment)
  ・ BARNEYS NEW YORK OUTLET (*App de Payment, Alipay, WeChat Pay, PayPay, d Pay, and Merpay are accepted)
  ・ LOEWE
  ・ CELINE
  Jimmy Choo
  ・ BALLY
  ・ SAI NT LAURENT (*Only Alipay and Wechatpay accepted)
  ・BOTTEGA VENETA (*Only available via app payment)
  ・ BALENCIAGA (*Only Alipay and Wechatpay accepted)
  ・ TOMORROWLAND (※Only available via app payment)
  ・ Mercedez-Benz
  ・ DOLCE&GABBANA
  ・CASSINA IXC
  
  *May not be available at some event stores.
  *This may change without notice. Please Contact each store for details.
  *QR Code is a registered trademark of DENSO WAVE INCORPORATED.
  
   

• 2025/10/24

  Stores where gift certificates and shopping vouchers cannot be used

  At MITSUI OUTLET PARK KISARAZU, there are some stores where you cannot use vouchers (various gift certificates, MITSUI OUTLET PARK shopping and meal vouchers, etc.) at the time of payment.
  Please contact each store regarding the types of vouchers that cannot be used.
  We apologize for any inconvenience this may cause and appreciate your understanding.
  
  ・ Seven-eleven
  ・ LOEWE
  ・ CELINE
  ・ POLO RALPH LAUREN FACTORY STORE
  ・ BARNEYS NEW YORK OUTLET
  ・ZEGNA
  ・ SAI NT LAURENT
  ・Brooks Brothers
  ・ BALENCIAGA
  ・ MARC JACOBS
  ・ ACTUS / SOHOLM CAFÉ
  ・BOTTEGA VENETA
  ・ BURBERRY
  ・CASSINA IXC
  ・ Mercedez-Benz
  ・Wagons, event stores
  
  *Please note that this card may not be accepted at stores other than those listed above. Please check with each store for details.
   

• 2025/09/01

  Notice of museum Closed (Wednesday, February 4th and Thursday, February 5th, 2026)

  MITSUI OUTLET PARK KISARAZU
  The entire Closed will be closed on the following dates:
  
  [Closed]
  Wednesday, February 4th and Thursday, February 5th, 2026
  We will resume normal business hours from Friday, February 6th.
  ・ Shops: 10:00-20:00
  ・Restaurant: 11:00-21:00
  ・Food court: 10:30-21:00
  ・Cafe: 9:30-21:00
  
  *Other MITSUI OUTLET PARK in the Kanto region will be Closed on the following dates.
  MITSUI OUTLET PARK TAMA MINAMI OSAWA: February 2nd (Mon) and 3rd (Tue), 2026
  MITSUI OUTLET PARK MAKUHARI: February 2nd (Mon) and 3rd (Tue), 2026
  MITSUI OUTLET PARK IRUMA: February 9th (Mon) and 10th (Tue), 2026
  MITSUI OUTLET PARK YOKOHAMA BAYSIDE: February 24th (Tue) and 25th (Wed), 2026
  
  We look forward to your visit.

• 2025/06/20

  About using Kids Park

  There is play equipment for children at the back of the in-mall (food court). The area is divided into a "Yellow Zone" for children aged 3 to 6 and a "Green Zone" for children aged 6 to 12.
   
  ■Location
  Inside the in-mall (food court)
  ■Available age
  3 to 12 years old
  ■Usage time
  9:30~sunset
  ■Other
  ・During the summer, the playground equipment becomes very hot due to direct sunlight. There is a risk of burns, so the area may be closed. Thank you for your understanding.
  ・Available for free.
  ・Please check the signs posted on-site before using the playground equipment.
   

• 2024/12/01

  Basic Policy on Customer Harassment

  Our company aims to operate safe, secure and attractive commercial facilities and provide our customers with comfortable spaces and Services.
  In order to achieve this, we believe it is essential to protect the mental and physical health of employees working in our commercial facilities and ensure a working environment where they can work with peace of mind.
  We will continue to respond sincerely to customer opinions and requests, but as an organization, we will take a firm stance against any behavior that we determine to be customer harassment, including consulting with the police and lawyers.
  　
  ■ Definition of customer harassment
   Based on the Ministry of Health, Labor and Welfare's "Corporate Manual for Countermeasures against Customer Harassment," we have defined customer harassment as "customer requests or behavior that is inappropriate or that involves socially inappropriate behavior (abusive language, assault, threats, etc.) that harms the working environment of employees."
  The main examples of customer harassment are as follows, but are not limited to these:
  
  ・Violence, abusive language, and other harassing behavior
  ・Excessive or unreasonable requests, or requests unrelated to the product or Services
  - Demands or attacks on individual employees
  ・Time and location restrictions that exceed reasonable limits
  ・Social Mediaand slander on the Internet
  - Any other requests or behavior that are deemed inappropriate according to social standards.
  
  2024year10monthtwenty twoday
  Mitsui Fudosan Retail Management Co., Ltd.

• 2024/07/13

  About Shops with different Mitsui Shopping Park point Services

  At MITSUI OUTLET PARK KISARAZU, there are some stores where the Mitsui Shopping Park Point Services differs.
  For stores with different point Services, please check here.
  
  List of Shops with different point Services | MITSUI OUTLET PARK (mitsui-shopping-park.com)
  
  In Shops with different point Services,
  Points can only be used when paying with the Mitsui Shopping Park Card (Saison).
  Please note that you cannot pay the entire amount using points.
  
  We kindly ask for your understanding.
  
  *Point Services may differ or points may not be available at some event stores.
  *This may change without notice. Please Contact each store for details.

• 2022/05/16

  Regarding the suspension of distribution of floor guides

  Regarding the suspension of distribution of floor guides

  In order to reduce paper resources, our facility has stopped distributing paper floor guides.
  
  Regarding the floor guide,
  This HP (Click here) or by scanning the QR code on information boards throughout the facility.
  You can download it, so please feel free to use it.
  
  We appreciate your understanding and cooperation.
  
  MITSUI OUTLET PARK KISARAZU