Announcements

• 2025/05/09

  [BEAMS OUTLET] Temporary operation in Section 2503 on the 2nd floor due to renovation of Section 1156 on the 1st floor

  
  BEAMS OUTLET (1F section 1156) will be closed for renovation from Saturday, May 10th until mid-July.
  We will be temporarily open from Tuesday, May 13th until mid-July in section 2503 on the 2nd floor.
  
   

• 2025/03/17

  Please be wary of suspicious phone calls claiming to be from our company or facilities.

  We have recently received information that suspicious phone calls have been made regarding credit cards and other matters from individuals claiming to be affiliated with our company.
  Specifically, they received phone calls saying things like, "Someone is trying to use your credit card," or "Did you use a MITSUI OUTLET PARK card?"
  Our staff and facilities will not contact you regarding credit card usage.
  If you receive such a call, please be careful not to provide your credit card number or any other personal information, and do not respond to any requests from the caller.

• 2024/10/22

  Basic Policy on Customer Harassment

  Basic Policy on Customer Harassment
  
  October​ ​22,​ ​2024​ ​​
  Mitsui Fudosan Retail Management Co., Ltd.
   
  　Our company aims to operate safe, secure and attractive commercial facilities and provide our customers with comfortable spaces and Services.
  In order to achieve this, we believe it is essential to protect the mental and physical health of employees working in our commercial facilities and ensure a working environment where they can work with peace of mind.
  We will continue to respond sincerely to customer opinions and requests, but as an organization, we will take a firm stance against any behavior that we determine to be customer harassment, including consulting with the police and lawyers.
  　
  ■ Definition of customer harassment
   Based on the Ministry of Health, Labor and Welfare's "Corporate Manual for Countermeasures against Customer Harassment," we have defined customer harassment as "customer requests or behavior that is inappropriate or that involves socially inappropriate behavior (abusive language, assault, threats, etc.) that harms the working environment of employees."
  The main examples of customer harassment are as follows, but are not limited to these:
  ・Violence, abusive language, and other harassing behavior
  ・Excessive or unreasonable requests, or requests unrelated to the product or Services
  - Demands or attacks on individual employees
  ・Time and location restrictions that exceed reasonable limits
  ・​ ​Defamation on​ ​social media or the internet
  - Any other requests or behavior that are deemed inappropriate according to social standards.
   

• 2025/06/20

  [Important] Members page password change request

  In light of the current situation surrounding the Internet, we are asking you to reset your password to strengthen security.
  
  [How to change your password]
  ① Members Page Log in
  *If you have forgotten your password, please proceed from "Forgot your password?"
  
  ② Change your password
  Please go to "Change Password" on the member page.
  *You can also log in to the members page from the facility's website.
  *When changing your password, we recommend that you avoid using the same password as for other Internet Services.
  *If necessary, please also consider changing your login ID (email address).
  
  When Mitsui Fudosan Commercial Management Co., Ltd. sends an email requesting you to change your password, the sender will be [noreply@mm.mitsui-shopping-park.com].
  When you receive an email, please check the sender address.
  
  We appreciate your understanding and cooperation so that our customers can use Services with peace of mind.
   

• 2025/06/16

  Information on the Light Down Campaign to Reduce CO2

  At MITSUI OUTLET PARK IRUMA, in addition to the two days of the summer solstice (6/21) and Cool Earth Day (7/7),
  ​As part of our efforts to prevent global warming, we will be dimming all outdoor and indoor lights during the height of summer (July 22nd) and early autumn (August 7th).
  
  <Date and time>
  2025/6/21 (Sat) 20:00-22:00 *Summer solstice
  Monday, July 7, 2025 20:00-22:00 *Cool Earth Day
  July 22, 2025 (Tuesday) 20:00-22:00 *Daisho The hottest time of the year, and electricity consumption is also high
  Thursday, August 7, 2025 20:00-22:00 *Early Autumn The beginning of autumn marks a turning point in the seasons, and we will once again think about the environment.
  
  We appreciate your understanding and cooperation with this campaign.
   

• 2025/01/16

  Stores where "Mitsui Shopping Park App App de Payment", "Point QR" and "QR Code Payment" are not available

  At MITSUI OUTLET PARK IRUMA, when you pay at the following stores,
  Mitsui Shopping Park App Payment via app and QR code payment (PayPay/Rakuten Pay/dPayment/au PAY/Merpay/ QUO Card Pay/ Mitsui Shopping Park points cannot be earned or used with Alipay/WeChatPay.
  
  We apologize for any inconvenience this may cause and appreciate your understanding.
  
  [List of stores where this service is unavailable]
  ・FamilyMart
  *This may not be available at some special event stores. Please Contact store staff for details.
  *This may change without notice. Please Contact each store for details.
  *QR code is a registered trademark of DENSO WAVE Inc.
   

• 2024/08/09

  About Shops with different Mitsui Shopping Park point Services

  At MITSUI OUTLET PARK IRUMA, some stores have different Mitsui Shopping Park Point Services.
  For stores with different point Services,​ ​Here​ ​Please check more details.
  
  We appreciate your understanding in this matter.
  
  *Point Services may differ at some event stores.
  *This may change without notice. Please Contact each store for details.
  
   

• 2024/04/13

  Regarding special Bus service

  From Saturday, April 13th, we will be operating additional services on Saturdays (excluding public holidays) for the time being.

• 2023/05/22

  Please beware of fake websites and accounts pretending to be from MITSUI OUTLET PARK

  Please be sure to check the official MITSUI OUTLET PARK account.

  Thank you for your continued patronage of MITSUI OUTLET PARK official website and official social media accounts.
  The official MITSUI OUTLET PARK website and official SNS accounts (channels) are only available at the links below.
  Please be aware that other accounts have no affiliation whatsoever with our company.
  
  If you use a fake site or enter personal information in a direct message from a fake account, there is a risk that your information may be misused.
  We ask that you please check the URL before accessing Access, or Access the site from the official facility website or social media list below, and refrain from using fake sites or accounts.
  If you have actually fallen victim to this scam, please prepare documents related to the other party you transacted with, such as the screen from the transaction, the contents of emails exchanged with the other party, the other party's information (ID, address, phone number, account number), transfer records, etc., and contact your nearest police station in advance to seek advice.
  
  Please see the link below for details.
  Please check the official MITSUI OUTLET PARK account | MITSUI OUTLET PARK (mitsui-shopping-park.com)