Requests to customers with pets

  • Please refrain from bringing pets other than guide dogs, service dogs, and hearing dogs into areas other than those shown on the facility's route map.
  • Pet owners are responsible for dealing with any trouble that occurs within the facility, including in elevators and escalators.
  • Pet owners are responsible for disposing of their pet's excrement.
  • Owners are responsible for dealing with any damage or claims caused by pets.
  • The facility takes no responsibility for any disputes between pets.
  • Please refrain from leaving pets unattended, such as by tying them to a lead.
  • If you are bringing a pet, please put it in a carrier bag.
  • Please note that the facility will not be held responsible for any accidents or troubles caused by pets.
  • We ask for your cooperation in not causing inconvenience to other customers.
  • Due to renovations, pets will no longer be allowed on the 1st floor starting August 17, 2026 (Monday).
  • Since there is no pet-friendly route from the 1st floor, guests arriving by car should use the parking lot on the 2nd floor or higher.
If you are bringing pets, please follow the route below.