Requests to customers with pets

  • Pets other than guide dogs, service dogs, and hearing dogs are only allowed on the museum route map (paw print area).
  • If you are coming by car, please use parking lots P3, P4, P6, P9, and P13.
  • Please keep your pet in a carrier bag or pet cart when using the hotel and the harbor plaza.
  • Pets are allowed in the restroom next to PET PARADISE of the North Building.
    Please bring your pet in a carrier bag or pet cart.
  • Pet owners are responsible for disposing of their pet's excrement.
  • Owners are responsible for dealing with any damage or claims caused by pets.
  • The facility takes no responsibility for any disputes between pets.
  • Please ask the staff at each Shops if you would like to bring pets into the Shops.
  • Please note that the facility will not be held responsible for any accidents or troubles caused by pets.
  • We ask for your cooperation in not causing inconvenience to other customers.