Requests to customers with pets

  • Any trouble that occurs on the premises is the owner's responsibility to deal with it.
  • Guests coming by car should park in the B multi-storey car park or the C multi-storey and C single-storey car parks and enter the building through the B and C parking lot access gates on the 1st and 3rd floors.
    *There is no pet-friendly area on the 2nd floor, so pets are not allowed in. Please use the designated entrance.
  • Pet owners are responsible for disposing of their pet's excrement.
  • Owners are responsible for dealing with any damage or claims caused by pets.
  • Please refrain from leaving pets unattended, such as by tying them to a lead.
  • Please note that the facility will not be held responsible for any accidents or troubles caused by pets.
  • We ask for your cooperation in not causing inconvenience to other customers.

Information on areas where pets are allowed

If you are bringing a pet into a pet Shops, please make sure to use a pet cart or carrier bag with your pet's head inside.
ONELOVE is located on the 3rd floor.
*Guide dogs, hearing dogs and assistance dogs are allowed inside the facility.

[Information about areas where pets are allowed]