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Common Problems

FAQ FAQ

Q: Please inform us of your business hours.

Operating hours are as shown below.

Store
10:00-20:00
Restaurant
11:00-21:00
Gourmet area
10:30-21:00

Q: Is there a closed day?

Irregular holidays

Q: Are there duty-free shops?

Yes.
For more information, please visit the duty free shop page.

Q: Can I use credit card?

VISA, JCB, Master, American Express,
Diners Club credit cards can be used equally. (Excluding partial stores.)

Q: Can I use a SilverPay card?

Available at all stores.
*Inclusive 711, mobile kitchen car.

Q: Are there free Wi-Fi hotspots?

There are many places in the shopping mall. (exemption)
Before use, register for transportation within the construction area.

Q. Can you provide foreign language service personnel?

We have hotline centers.

Q: Can I have a floor guide?

There are several buildings within the facility area.
You can also access this page (PDF).

Q. Is there a way to enter the property?

There are 3 types of shopping malls in the shopping district.
(100 days of yuan, returned after payment.)

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